"The New Yorker's Maria Konnikova explains the science behind why we need to sleep more, waste less time on the internet, and stop multitasking.

"Understanding your customers is an integral part of building a loyal customer base.

"Worrying is an illusory form of control.

"Have you ever taken on additional responsibilities when your schedule was already fully booked?

More and more companies rely on the social web to influence customers before the sale and support them after; these statistics explain why social help is becoming so pervasive.

In this Business English Pod .

To ensure your thank you letter stands out from the competition after an interview, it's important to rethink how you approach writing it.

This Business English podcast is the second part of a two-part series on making, rejecting and accepting suggestions.

This is the last in our three-part Business English Podcast series on cold calling.

Most advice is terrible.

Ronnie Citron-Fink (photo, left) is "longing for a different tactile communicative experience – one that puts pen to paper.

Laura Labovich (photo, left), contributor to Careerealism.

Jen Bilik (photo, left) presents a very good case for walking away from screens for a time to just put pen to paper.

"People are busy.

"Every day, we make decisions that have good or bad consequences for our future selves.

"Social media is about more than marketing and branding — it’s quickly becoming an essential part of customer outreach for brands.

As a business communication instructor, it's important to teach your students how to write specifically for social media and digital communication.

Follow LinkedIn’s etiquette guide for students and recent graduates to increase your response rate and to maintain positive networking connections.

Listen in on this corporate training session regarding ethical issues in social media.

Seth Godin says, "The best marketers, of course, use the needle and the vise at the same time.

MTV turns 25 this year, and CEO Judy McGrath is organizing a "digital Marshall plan" just in time for the party.

Politicians are strange creatures, says politician Omar Ahmad.

About This Talk In this deceptively simple 3-minute talk, Dr.

Learn the proper way to write instructions.

Get a fascinating, behind-the-scenes look at a new business, Artisan Flavors Ice Cream, and how its owner is exclusively using social media and electronic communication for promotion, including videos (YouTube), podcasts (iTunes), press releases (PRNewswire), maps (Google), photos (Flickr), conversations (Twitter, Facebook), blogs (WordPress), and reviews (Yelp).