Excellence in Business Communication, 11th Edition
Chapter 1. Achieving Success Through Business Communication
"Digital creator Dylan Marron has racked up millions of views for projects like "Every Single Word" and "Sitting in Bathrooms With Trans People" -- but he's found that the flip side of success online is internet hate.
"This last weekend, our local newspaper’s real estate section shared a new design trend called “Wabi-sabi.
"How we perceive ourselves, and the internal stories we tell about who we are, will indeed shape our experiences," writes Kathy Caprino (photo, left) in a piece at Forbes.
"In this clip Mark Powell provides best practice tips for opening and closing presentations.
Steve Blank (photo, left) discusses his No Excuses Culture.
"Have you ever wanted to reinvent yourself and start all over?
"How is it that two people delivering the same value to organizational outcomes, in the same role at the same pay, can have a massively different value to the organization itself?
"It’s a tough question.
"Use of technology, especially social networking, has been shown to influence professor-student relationships.
"The upside of the Web: It gives everyone a forum.
"We get stronger, not weaker, by engaging with ideas and people we disagree with, says Zachary R.
"Meet a new leader in Introduction to Business: Business in Action.
"Get ready because this episode is going to take a HUGE weight off your shoulders.
"Here are ten simple, yet crucial reminders for delivering exceptional customer service on the phone.
According to John Baldoni (photo, left), "A leader’s legacy is a sum of pluses and minuses.
"It's tempting to think that in order to be a valuable team player, you should say “yes” to every request and task that is asked of you.
"We already live among robots: tools and machines like dishwashers and thermostats so integrated into our lives that we'd never think to call them that.
Dan McCarthy gives his take on the topic at GreatLeadershipByDan.
"Learn tips and techniques from amateur turned professional filmmakers.
"We'll go to the doctor when we feel flu-ish or a nagging pain.
"Before you set your alarm two hours earlier or radically change your diet, ask yourself, what are you hoping to achieve?
"YouTube Video Production and Video Editing Tips for Business, Social Media Marketing World 2017: YouTube Video Production from Idea to Execution.
"Predictable Success author Les McKeown [photo, left] understands why some business founders find the “startup mentality” so appealing.
"With the complexity of our changing world, the speed with which decisions are made, and the overwhelming choices available, today’s leader needs to fully understand the invisible forces that shape conversation and build relationships: Intention and alignment.
"Pay attention to that first time the boss’s guidance feels very prescriptive or more precise than you expected.