Excellence in Business Communication, 11th Edition
Chapter 1. Achieving Success Through Business Communication
"On any given day we're lied to from 10 to 200 times, and the clues to detect those lies can be subtle and counter-intuitive.
Business Insider's Julie Bort interviews Aimee Mullins (photo, left) for tips on better public speaking.
"Executive voice requires the leader or presenter to not only have the content but to understand the context or role.
"Many artificial intelligence researchers expect AI to outsmart humans at all tasks and jobs within decades, enabling a future where we're restricted only by the laws of physics, not the limits of our intelligence.
"It’s time to use your introversion to your advantage instead of trying to change it.
"If you are a professional who lives on planet Earth.
"When we talk about productivity, we usually think about software and lists and time tracking.
"What do successful people do differently?
"As a research scientist at Google, Margaret Mitchell helps develop computers that can communicate about what they see and understand.
"Thinking too much isn't just a nuisance.
"Sending and receiving a follow-up email can be annoying.
"Whether you know it or not, our bodies have a specifically set programming schedule for the best time of day to concentrate, spark new ideas, and experience peak performance.
According to Michael Hyatt (photo, left), "Most of us try to increase productivity by doing more things faster.
"Though business communication may not always be perfectly executed, the "What happened?
"Communication is the most important skill we possess as a species and it is about to be radically improved by the use of artificial intelligence.
"Most leaders consider time their most important resource.
"When it comes to digital infrastructure and the relationship we have with it, it feels as if we’re at an important crossroads right now.
"In a world full of digital diversions, how are some people able to achieve a higher level of productivity than others?
"What’s your point of view?
Authors Carmen Sanchez and David Dunning (photo, left) take on the idea of overconfidence by beginners.
"Digital creator Dylan Marron has racked up millions of views for projects like "Every Single Word" and "Sitting in Bathrooms With Trans People" -- but he's found that the flip side of success online is internet hate.
"This last weekend, our local newspaper’s real estate section shared a new design trend called “Wabi-sabi.
"How we perceive ourselves, and the internal stories we tell about who we are, will indeed shape our experiences," writes Kathy Caprino (photo, left) in a piece at Forbes.