Business in Action, 9th Ed.
Chapter 14: Customer Communication and Product Distribution
"Everyday, each and every one of us interacts with the Cloud in some way.
Paul Maccabee (photo, left) is the President of Maccabee Public Relations.
Click on the image or the link below to view the full infographic at Visual.
"According to our internal reports, here — in no particular order — are the ten most frequent catches by our editors in your press releases: .
"The mobile revolution is changing the way retailers display and sell goods as well as where and how they interact with customers.
Jennifer Frost, with GrammarCheck.
Randy Krum features an infographic on the topic.
Work4Labs has created an infographic named "Mobile Recruiting by the (Surprising) Numbers.
"Understanding your customers is an integral part of building a loyal customer base.
"Let’s take a look at the top social media brands as if it was a game of SNAKES and LADDERS.
"SMS remains the most useful engagement tool on mobile, followed by QR codes, two-way SMS and push notifications according to this new infographic.
"We’ve all seen it.
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More and more companies rely on the social web to influence customers before the sale and support them after; these statistics explain why social help is becoming so pervasive.
"So we’re taking a stand here," begins Terry Heick, director at TeachThought.
The amazing world of Coca-Cola via an infographic.
The Money Chart from Randall Munroe’s webcomic xkcd.
Which buzzword do you think leads the list of most overused words in PR put out by the folks at Francis Moran & Associates?
Donald Todrin (photo, left), writing for the Entrepreneur section of BusinessInsider.
David Berkowitz explains the differences between Google+ and Facebook.
"Social media is about more than marketing and branding — it’s quickly becoming an essential part of customer outreach for brands.
As a business communication instructor, it's important to teach your students how to write specifically for social media and digital communication.
Seth Godin says, "The best marketers, of course, use the needle and the vise at the same time.
Get a fascinating, behind-the-scenes look at a new business, Artisan Flavors Ice Cream, and how its owner is exclusively using social media and electronic communication for promotion, including videos (YouTube), podcasts (iTunes), press releases (PRNewswire), maps (Google), photos (Flickr), conversations (Twitter, Facebook), blogs (WordPress), and reviews (Yelp).