"People do not always get along, so dealing with conflict is part of any job.

"When a plane is grounded or there are delays, customers sometimes vent their fury on Twitter.

"Somewhere in between the PR pitches, tech announcements, and six second video snippets, you may just find time [next] month to understand a few new social media tools and best practices," writes Susan Young (photo, left), President of Get In Front Communications, Inc.

"Securing a job is the tough part, but scouting an open position?

Ric Dragon (photo, left) gives a report on his conversation with Christi McNeill, project lead of social business and listening at Southwest Airlines.

"It’s hardly an overstatement that social media has taken over our personal lives," writes Chris Riback in a piece at TheWeek.

"This second part of a two-part Business English Podcast series on running and participating in a problem-solving meeting.

"One of the most common reasons for holding a meeting is to solve a problem.

"In this intermediate Business English Pod lesson, we look at ways to give and ask for opinions.

"It’s easy to see that the rise of social media has changed the way we communicate with those around us.

"This is the first in a three-part Business English Pod series that explores the use of many different language techniques in the context of a merger.

To view the entire infographic click on the image or the link below.

"A study of how older teenagers use social media has found that Facebook is “not just on the slide, it is basically dead and buried” and is being replaced by simpler social networks such as Twitter and Snapchat," writes Matthew Sparkes in a piece for The Telegraph.

"As a non-native speaker of English, you might often find yourself in situations like this: You’re sitting in a meeting or a teleconference, and some of the participants are native English speakers.

"If you own a small business, you've been told that you need to get on Facebook, get on Twitter, and create a presence for your brand in order to compete in today's digital landscape.

"Startups face tremendous pressure while competing with their bigger counterparts.

"The most important thing you should keep in mind is if anyone would want to share or recommend the specific post to their family and friends.

"We sabotage ourselves by underestimating the desire of our customers and potential customers to connect with our businesses online," says Katie Wagner (photo, left).

'You’ve succeeded in getting a social media strategy in place, you’re sharing amazing, relevant content – and then WHAM! Someone posts a negative comment, and you feel like all of the wind has been let out of your sails.

"In this Business English Podcast lesson we’re going to look at useful language for handling the practical details of a business visit, such as airport pickup and restaurant or hotel booking.

Work4Labs has created an infographic named "Mobile Recruiting by the (Surprising) Numbers.

"The New Yorker's Maria Konnikova explains the science behind why we need to sleep more, waste less time on the internet, and stop multitasking.

"Social media PR crises hit companies like tornados—out of nowhere and with deadly force," observes Peter Friedman (photo, left).

Dianne Gottsman (photo, left) advises, "As you set out 2014 with fresh goals and resolutions, don't overlook your social media profiles and activity.

"Let’s take a look at the top social media brands as if it was a game of SNAKES and LADDERS.