"In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions.

A newsletter has gone out with a glaring, and rather embarrassing, error.

Here’s something that happened recently when I was hiring for an open position: A candidate emailed her resume and cover letter to me.

Whether you are an old hat at getting up in front of an audience, or stone cold terrified of speaking into a mic, one thing is certain: We all have at least one thing that sends chills of fear down our collective spinal cords.

The folks at BusinessInsider.

Which workplace communication method increased more in the past year - email or social media?

BusinessInsider.

I get tons of emails where the writer tells a story and then ends with, “is that even legal?

When someone earnestly complements you, how does it make you feel?

In today's weak job market, it's more important than ever to make your resume stand out.

Can you read this?

Which buzzword do you think leads the list of most overused words in PR put out by the folks at Francis Moran & Associates?

In the last couple of days I have received cryptic memos at work, undecipherable emails, incomplete invitations, and a handful of odd looks, expressions, and a bizarre, possibly obscene, gesture (from another motorist).

Are you bored .

There are quite a number of motivational speakers and self-improvement books out there with a surprisingly simple message: believe that success will come easily to you and it will.

Like "jumbo shrimp" or "amicable divorce" the phrase "conflict resolution" is an oxymoron.

While email saves a great deal of time as an alternative to phone calls or meetings, it can still take precious time out of your day.

It's not all that difficult to completely blow a job interview.

We live and work in an age when there is plenty to fret about for professionals in every field and at every level.

One looks like a movie poster.

I've estimated that between career fairs and in-office interviews, I've interviewed over 150 people.

In both the business environment and in personal life it is essential to know how to get what you want — and get people to say yes to your requests.

Carmine Gallo, author of The Presentation Secrets of Steve Jobs, has this YouTube video titled "Present Like Steve Jobs.

You've spent hours crafting the perfect resume.

Your next job application could require a social media background check.