Excellence in Business Communication, 10th Edition
Chapter 8. Writing Routine and Positive Messages
What should a young job applicant do when well meaning parents are giving advice that worked for them in their job searches?
What do you do when you fall off the horse?
Fear is one of our most basic and essential survival mechanisms, but sometimes it can overwhelm us even when a real threat doesn't exist.
Katya Wachtel (photo left), writer for BusinessInsider.
"We are made to persist.
If you are going to do presentations, you will at some point face a problem with the equipment, room, technology, sound system, audience, or any number of possible things that could go wrong.
The benefits of a great blog are well-known: branding, user acquisition, press, conversions, hype.
What role should persuasive arguing play, if any, in negotiations?
I am excited to announce Error Quests, a new product we just released.
Here is a fun online infographic creator introduced to us by Jacob Share in a post at PersonalBrandingBlog.
“The people who are the hardest to love are the ones who need it the most.
I wrote one of the most popular articles in our business writing blog, "Top Ten Irritating Phrases," in 2009.
In my workshops, whenever I speak about using photos in a presentation, someone always asks about Google Images.
I've just deleted a rather abstract introduction I wrote to this article about truth.
What can you do to stand out in today’s market?
Every writer needs a good editor, whether it's another person or an internal editor who can adequately judge, cut, and rewrite sentences.
When writing online, how can you appeal to readers’ emotions on a business-oriented site?
Introverts can seize the microphone -- and bring the house down.
Are you building a database of prospects or friends?
The crux of the problem is the demand for certainty in a world that is always tentative and uncertain.