Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
You can’t control every variable, but it helps to be aware of the factors that can influence who gets hired and who doesn’t.
Find out what employers can and cannot ask about you during the recruiting process.
This comprehensive article covers everything from positioning your webcam to calming your nerves.
Infographic résumés can seem like an inviting option, but consider these points carefully.
Garr Reynolds brings Zen design instincts to his advice for visual design.
A sales expert describes the process for crafting winning business proposals.
This simple test will tell you if you have the qualities that persuasive communicators share—and how to develop your own persuasive qualities.
These tips are easy to adapt to any business or social occasions in which you need to express appreciation.
Learn from the mistakes made in these recent corporate crises.
The evolution of game-changing technologies is leveling the playing field in many industries.
Find out why a big competitor’s unhappy customers can be a small company’s best sales prospects.
Explore the correlation between diversity and financial performance.
The Pew Research Center explores a wide range of social and demographic trends.
The Toyota Production System has been one of the most influential developments in the history of business.
The potential benefits of team-based collaboration are undeniable, but some experts worry that companies are going overboard and overloading the employees they need the most.
These 21 tips can help any virtual team overcome the inherent limitations of long-distance collaboration.
Organizational strategies designed to optimize control and predictability are losing their value to companies in fast-moving markets.
The Harvard Business Review offers an extensive library of articles on all aspects of decision-making.
Forecasting too often succumbs to irrational optimism in which projected sales magically bend upward like a hockey stick.
See the strong correlation between a company’s “health” (basically, how well it does all the things you’re learning in this course) and its long-term performance.
See the veritable catalog of bad decisions that undermined General Electric.
Most executives say the pressure to generate short-term financial results is increasing.
"The holiday season is a hectic and crucial time for all retailers, not to mention a chaotic, trying time for retail workers who have to deal with Black Friday stampedes or ramped-up online orders in the run-up to Christmas.
"2019 will see an increase in technology-driven organizations, as more businesses embark on the digital transformation journey.
When you hear the word advertising, what comes to mind?