Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"If you find you're harboring any of these 11 negative personality traits, including low emotional intelligence, impatience, or managing with fear, it may be time to make some serious changes.
"Organizational life improves when meetings improve.
"You spend at least 40 hours a week with coworkers.
"Here's how you can resolve a sudden conflict in 60 seconds or less using the LEAF strategy, although it may not work for deeper, longstanding conflicts.
"After starting a business, your next task is finding ways to acquire and retain customers.
"We took a look at how American work habits have changed over the past 10 years.
Nayomi Chibana (photo, left) covers the topic at Visme.
"WalletHub compiled a list of the best and worst states for retirees, using weighted metrics of affordability, quality of life, and health care.
"Do you know how to read a profit and loss statement?
"The real issue with discounting.
"There’s a lot to unpack regarding chatbots.
"The conversion from movement into meaning is both seamless and direct, because we are endowed with the capacity to speak without talking and comprehend without hearing.
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"The average American adult is expected to spend nearly 3.
"In today’s lesson, were going to look at how to organize your ideas.
"Most of us have stumbled when saying an unfamiliar name.
"It’s showtime! The turnout is good.
Liz Funk talks to Kim Dower (photo, left), a Los Angeles-based media trainer, on the topic.
"Unless you’re perfect, you have room to improve.
"DeepSense, based in San Francisco and New Delhi, uses artificial intelligence to assess job candidates’ personalities based on their social media accounts.
"Criticism is something we all have to face.
"Business Insider spoke with Lynn Taylor, a national workplace expert, to discover the most common white lies told in the workplace, and what to do instead.
"We all know the words we say to others matter.
"What's needed is a way to manage the nervous system so that confidence can overwrite fear and reduce speaking anxiety.
"Brainstorms can be painful and they’re not always productive, but The Onion has perfected an approach that results in a higher number of good ideas.