Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"We can all be negative at times; that's human nature.
"While caring about your work is great, giving too much can deplete you quickly.
"Welcome back to Business English Skills 360 for today’s lesson on Business English communication skills for leading a group to a decision.
"Forget your own desires, and lead with the value you can provide.
"There are lies, there are big lies, and then there are myths.
"Elite athletes push themselves to perform at an extraordinarily high level.
"Even though some people and groups in society are setting us against each other, we can stand up to them by listening and by treating each other with respect and love, says social scientist Arthur Brooks.
"Do you want to send an email that gets a response every time?
"Start your day off the right way with these 9 habits that happy people use to get their morning going.
"For me, there are few things more torturous in life than small talk.
"Making a group of people agree on an important business decision can seem like a difficult task.
"This compilation of reading assigned to students everywhere will expand your horizons — and your bookshelves.
"By spotting and changing a few bad habits, you can easily increase your reading speed without missing out on detail, says Jordan Harry.
"Whether you're a senior professional or an office newbie, here are 13 must-remember dos and don'ts of business email etiquette.
"It’s easy to feel like we don’t measure up or deserve some of the praise we receive for our successes, even when we’ve worked hard to achieve them.
"Perfectionism is a double-edged sword.
"Success in business depends on making good decisions.
"A business model is an outline of how a company plans to make money with its product and customer base in a specific market.
"Wanna stand out as a particularly collaborative colleague?
"If you find you're harboring any of these 11 negative personality traits, including low emotional intelligence, impatience, or managing with fear, it may be time to make some serious changes.
"Organizational life improves when meetings improve.
"You spend at least 40 hours a week with coworkers.
"Here's how you can resolve a sudden conflict in 60 seconds or less using the LEAF strategy, although it may not work for deeper, longstanding conflicts.