Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"A hidden source of friction is slowing your company down.
"Amazon CEO Jeff Bezos has a notorious habit of sending his executives an email that has a single character: a question mark," writes Julie Bort (photo, left) in a piece at BusinessInsider.
Theresa Merrill (photo, left) answers a question from a TheMuse.
"If good brands don't communicate exactly what the company does up front, they quickly make themselves synonymous with those products or services.
Steve Blank (photo, left) discusses his No Excuses Culture.
"Have you ever wanted to reinvent yourself and start all over?
"To reach that state of loyalty where people trust you at your every word requires the daily act of exposing your values, beliefs, convictions, and morals to others in close quarters.
"When Amazon first launched, it aimed to become nothing short of the world's largest bookstore.
"How is it that two people delivering the same value to organizational outcomes, in the same role at the same pay, can have a massively different value to the organization itself?
Shana Lebowitz has the details.
"If there were Survivor for words, I’d vote off 'literally.
Some recruiters prefer the familiarity of popular video tools, like FaceTime and Skype, but they may be missing out on the rich candidate profiles and analytics of dedicated systems.
"As Guy Kawasaki says, don’t be afraid of the crow’s feet.
"Preparation for a killer presentation is counterintuitive because it runs against everything business people naturally do when it comes to preparing their talks.
"Use of technology, especially social networking, has been shown to influence professor-student relationships.
Khyati Bhatt tackles the topic at SimplyBodyTalk.
Matthew Lynch reports at TheTechEdvocate.
"Key to KFC's success in the country has been catering its menu to local tastes.
"The upside of the Web: It gives everyone a forum.
"Here’s the skinny: individuals who are passive aggressive are hostile, but in a thinly disguised manner.
A reader to the Ask a Candid Boss column at TheMuse.
"Get-It-Done Guy Stever Robbins talks business advice with Robert Herjavec from TV's Shark Tank, entrepreneur and author of the book You Don't Have to Be a Shark.
"We get stronger, not weaker, by engaging with ideas and people we disagree with, says Zachary R.