Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"The ability to think through problems to the second, third, and nth order—or what we will call second-order thinking for short—is a powerful tool that great thinkers use to their advantage all the time.
"Predictable Success author Les McKeown [photo, left] understands why some business founders find the “startup mentality” so appealing.
"Do you advertise on Facebook?
"Spying on your ecommerce competition can help with product pricing and marketing strategy.
"With the complexity of our changing world, the speed with which decisions are made, and the overwhelming choices available, today’s leader needs to fully understand the invisible forces that shape conversation and build relationships: Intention and alignment.
"Before you say “thanks” and walk out the door, don’t miss a last chance to show your stuff and gather useful intel.
"Pay attention to that first time the boss’s guidance feels very prescriptive or more precise than you expected.
"So, in those moments when you feel like you need to do some deep breathing exercises in the the privacy of a bathroom stall to avoid screaming at your deskmate, remind yourself of these three benefits and then leave that bathroom with a brand new attitude.
"One of the best parts of traveling overseas is experiencing another culture," writes Ashley Rossi (photo, left) in a piece at BusinessInsider.
"It’s not about sleek graphics or the presentation software you use.
"I thought it might be interesting to consider the advice I would give someone moving from a country with a flexible view of time to my home country (US), where time is controlled, often to the point of absurdity.
Emily Disston (photo, left) fields a question on the topic at TheMuse.
"With the right mix of speed, timing and guts, smart founders can profit hugely from their much, much, much larger rivals' misfortune.
"When I receive emails like yours, I often begin with don’t shoot yourself in the foot by giving less than your best at work.
“No problem is too small or too trivial if we can really do something about it.
"To coach us along in the salary negotiation process, we turned to Josh Doody [photo, left], author of Fearless Salary Negotiation.
"Don't get caught up in miscommunication.
"Rebecca Greenfield covers the workplace for Bloomberg.
"Not every video can be shot on your phone, but authentic, timely video can have a high impact even if its production quality is lower.
"Just as animals have to survive in the wild on an instinctual basis, so do humans.
"What I’ve learned about productivity in the ten years I’ve been hosting The Get-it-Done Guy’s Quick and Dirty Tips podcast.
"Do you ever find yourself in a conversation you don’t want to be having?
"There are times when serendipity plays a role in our productions but more often than not we need to be a bit more prepared when we want to create a quality production.