Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"Within the workplace, it's absolutely critical to be able to communicate clearly and effectively.
Abby Wolfe tells the story of Erin McKean (photo, left) who went from lexicographer to start-up founder.
"Too many entrepreneurs become estranged from their teams, turn off partners, and lose deals, all because they lack basic communication skills.
Áine Cain checks in with CEO Liz Wessel (photo, left).
"What happens after companies jettison traditional year-end evaluations?
"Being able to constantly innovate means seeing opportunity and seizing it, but it also means knowing when to let something go.
"No matter what anyone tells you, we’re not ready for the massive societal upheavals on the way.
"Workers who aren’t displaced by automation may react to it with feelings of powerlessness or fear, [Pinar Yildirim] notes, or they could become less motivated because they could never perform tasks as flawlessly as a machine.
"Making mistakes is a great way to learn tough lessons, but can be costly in terms of time and resources.
"You spend weeks preparing for a job interview and give 110% once you're in the hot seat.
"I’ll cop to (possibly) having lost control of my inbox now and again, swamped by the waves of incoming missives flowing over the transom.
"Google alum and WayUp CEO Liz Wessel [photo, left] said job searchers don't have to go to extremes to make a good impression on social media.
"Your communication skills can make all the difference in advancing your career.
"Retailers and manufacturers are putting more dollars into front-line efforts in the stores themselves, says Paco Underhill, founder of Envirosell and author of Why We Buy: The Science of Shopping.
"There's a lot to learn about money.
"I’ve recently discussed the many ways the digital transformation has impacted every part of the business world, from healthcare to finance.
"Dave Isay [photo, left] opened the first StoryCorps booth in New York’s Grand Central Terminal in 2003 with the intention of creating a quiet place where a person could honor someone who mattered to them by listening to their story.
Still good advice from Libby Kane (photo, left).
Nikelle Murphy (photo, left) has the details.
"In our louder and louder world, says sound expert Julian Treasure, "We are losing our listening.