Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"Retailers and manufacturers are putting more dollars into front-line efforts in the stores themselves, says Paco Underhill, founder of Envirosell and author of Why We Buy: The Science of Shopping.
"There's a lot to learn about money.
"I’ve recently discussed the many ways the digital transformation has impacted every part of the business world, from healthcare to finance.
"Do you hate your voice?
"Dave Isay [photo, left] opened the first StoryCorps booth in New York’s Grand Central Terminal in 2003 with the intention of creating a quiet place where a person could honor someone who mattered to them by listening to their story.
Still good advice from Libby Kane (photo, left).
Nikelle Murphy (photo, left) has the details.
"In our louder and louder world, says sound expert Julian Treasure, "We are losing our listening.
"It’s not that I don’t want to cap off my email with something great.
"Do employees complain that your company suffers from a lack of communication?
"In this soaring demonstration, deaf percussionist Evelyn Glennie illustrates how listening to music involves much more than simply letting sound waves hit your eardrums.
According to Jeffrey Sharlach (photo, left), "People tend to worry about all the wrong things when they have to do a presentation.
"Why are weaknesses and fatal flaws so hard for us to spot in ourselves?
Jeffrey Sharlach (photo, left) reports on the topic at HuffingtonPost.
"Have you ever been in a meeting with someone who was constantly playing with their phone?
"Use these money hacks to boost your savings.
Cailey Rizzo reports at TravelandLeisure.
"If you listen closely, there is a unique cry for help that can be heard within intercultural businesses everywhere.
"For most of us, language is transparent.
"Many job seekers treat cover letters as a necessary evil.
Marcel Schwantes has the questions.