Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"Everyone knows that particular feeling of dread that accompanies a lull in conversation at a party, networking event, or even a job interview.
"Here’s a New Year’s resolution for 2018: de-clutter your digital history.
"If you are presenting, odds are you are using your laptop either to walk the listeners through content in a small group, or projected on a screen to a larger group, or online when speaking with a virtual group.
"I am a big believer in the power of language to change the world.
"Smart entrepreneurs are always on the hunt for ways to grow their businesses," writes Sonia Thompson (photo, left) in a piece at BusinessInsider.
"Why is it that some people seem to be hugely successful and do so much, while the vast majority of us struggle to tread water?
"Short, concise messages should no longer be limited to your social media platforms.
"The quality of a business's internal communication often says a lot about the company itself.
"These 12 books represent the best of the various elements that comprise good business writing.
"No one wants to be the "glue guy.
"Four years ago, my team of researchers and I embarked on a large-scale scientific study of self-awareness.
"If you were asked to describe the characteristics of a great leader, you’d probably include things like visionary or strategic thinking, the ability to inspire and motivate others, passion and drive to achieve.
"Do you expect to feel comfortable using English as a second language when writing an email, making a phone call, expressing yourself during a meeting, writing a report, giving a presentation, and so on?
"Things aren’t great if you’re a department store.
"Millennials are representing more and more of today’s workforce and with them come new expectations of technology and communication in the workplace.
Sherwood Fleming reports.
Shana Lebowitz (photo, left) has the details.
"A few weeks ago, I was caught unprepared in a meeting.
"The key to employee happiness is creating positive experiences your employees won't find elsewhere.
"Video is the marketing juggernaut that continues to grow year over year.
"My clients often tell me that one of the difficulties they encounter when conducting business internationally is that they don’t know how to quickly build trust.
"In a country as vast as the United States, you're hardly ever going to find a consensus on how to say something.
"Over the coming year, what will be the most important developments in disruptive technology?
According to Helen Rothberg (photo, left), "Over the past 25 years, I've coached a mix of executives in for profit and not-for-profit companies like Kellogg's, Monsanto, SoCalGas, Newark City Government, The United Way, IBM, and AT&T.
"James Altucher (photo, left) shares the four words that guide his life and work as an entrepreneur, writer and father.