Excellence in Business Communication, 11th Edition
Chapter 2. Mastering Team Skills and Interpersonal Communication
"No matter how much we try to work with others and get along, the time comes when we can’t agree.
"Many of us have had to battle the specter of arrogance at one time or another.
Everyone can be creative.
"Personality type tests are hugely popular, though if you ask working psychologists, they’ll tell you the results are little better than astrological signs.
"Be genuine.
"Most of the time finding a new job is about who you know and your networking strategies.
"Maybe someone told you that you need to be more succinct when you speak.
"You may wonder if anyone will even notice if you don't demonstrate professional behavior at work.
"In the very first episode of Read Ink, I explain the difference between proofreading and editing, and how those two processes should be done individually for a stronger overall manuscript.
"Author Vanessa Edwards and her team watched thousands of hours of TED Talks and noticed something surprising: The least popular TED Talkers used an average of 272 hand gestures during their 18-minute presentations, while the most popular used an average of 465 hand gestures in the same amount of time.
"Consider environmental factors when preparing for a successful outcome.
Karin Hurt (photo, left) reports both the problems and the solutions.
"Without realizing it, we're fluent in the language of pictures, says illustrator Christoph Niemann.
Check out this excerpt from Work Party by Jaclyn Johnson (photo, left).
"We celebrate bold entrepreneurs whose ingenuity led them to success, but what happens to those who fail?
"Advice from 7 TED speakers on creating better connections.
"On any given day we're lied to from 10 to 200 times, and the clues to detect those lies can be subtle and counter-intuitive.
"There are many problems with the way most meetings are run.
"Many artificial intelligence researchers expect AI to outsmart humans at all tasks and jobs within decades, enabling a future where we're restricted only by the laws of physics, not the limits of our intelligence.
"It’s time to use your introversion to your advantage instead of trying to change it.
Alex Cavoulacos has the list at TheMuse.
"Did you know that someone can tell how extroverted you are based on your face?
"Lori Wright, general manager of Microsoft Teams and Skype marketing, offers advice for making daily meetings less repetitive and more inclusive.
"As a research scientist at Google, Margaret Mitchell helps develop computers that can communicate about what they see and understand.