Excellence in Business Communication, 13th Edition
Chapter 1. Professional Communication in a Digital, Social, Mobile World
Is the Quest for Perfection Actually Hurting Your Progress? Four Ways to Keep Perfectionism in Check
"Avoiding opportunities, falling behind, and overworking are just some of the very real consequences of perfectionism.
"The ability to manage your emotions and remain calm under pressure has a direct link to your performance.
"Mobile technology continues to move forward at a rapid pace, but it’s “guise” as an actual device users carry will begin to change.
"Let’s be honest.
"Actually, it’s not just managers that don’t listen – it’s also employees, husbands, wives, kids, students, teachers, and just about human being with two ears.
"Machine learning and AI are ubiquitous these days, and people are finding all kinds of creative ways to use it in the realm of research.
"Practicing mindfulness enables you to calm stress and soothe yourself.
"According to the American Psychological Association (APA), millennials experience more stress and are less able to manage it than any other generation.
"Follow these tips to approach resumes like a psychologist, so you don't sell yourself short.
"Imagine a workplace where people of all colors and races are able to climb every rung of the corporate ladder -- and where the lessons we learn about diversity at work actually transform the things we do, think and say outside the office.
"In her winning speech, [Ramona] Smith used a body-language technique she learned from a previous speaking champion: keeping her palms facing out toward the audience.
"Practicing "active listening" is a good way to improve your listening skills.
"Practicing "active listening" is a good way to improve your listening skills.
"Want to make sure everyone knows the critical role your team or group plays?
MIT career advisor Lily Zhang handpicked these talks for the insights they can give all job hunters.
In this talk at Google, Gina Barnett shares some essentials of using your body as an effective speaking instrument.
Nancy Duarte advises starting with the simplest tool imaginable, the humble sticky note.
"Do you procrastinate?
Watch this tutorial to see how to create effective Prezi presentations.
"In this video, I talk about what helped me speak with an American accent and how I became fluent in English.
Professor Bob Bontempo explains how persuading and negotiating are complementary but distinctly different skill sets.
"The Zeigarnik effect can do something stunning when we scatter our attention and let our mind wander.
"When the pressure is on, why do we sometimes fail to live up to our potential?
Alice Boyes lays out the problem and the solution in an article at The Harvard Business Review blog.
"Businesses can only operate as effectively as they can communicate.