Business Communication Essentials, 8th Ed.
Chapter 6. Crafting Messages for Digital Channels
"Negotiation is problem solving.
"Can we break bad habits by being more curious about them?
"With the onslaught of emails we receive every day, it's hard to imagine how anyone could keep up professional email habits at all times.
"This presentation will show the truths and lies of body language deception.
"When people think of advocating for their ideas, they think of convincing arguments based on data, facts, and figures.
"Do you ever find yourself in awkward social situations?
"This animated video describes the six universal Principles of Persuasion that have been scientifically proven to make you most effective as reported in Dr.
"I've gathered a baker's dozen of the best business podcasts here -- some you may already know and hopefully some that are new to you.
"Much like its analog predecessor, email marketing can matter more than other forms of communication because it’s personal.
"Storytelling is an essential leadership skill.
"Career expert and Growth Lab CEO Ramit Sethi [photo, left] shares an easy way to test your business ideas with your friends to see if your idea is something people want.
"Researchers highlighted some key indicators such as bad grammar, spelling and punctuation in posts by trolls.
"In this post, I’d love to share 20 actionable ways to use social media for storytelling," writes Alfred Lua (photo, left).
"Communication, language and style matter in all areas of life.
Jacs Henderson presents an infographic of eight social media mistakes.
Here is a YouTube video presented by the Stanford Graduate School of Business on the topic of "how to conduct interviews.
"In the early '90s, anthropologist Robin Dunbar [photo, left] proposed that a human being has the capacity to have up to 150 meaningful relationships.
"Neuroscientists talk about how we have one brain but two minds.
"Stanford GSB Professor Jennifer Aaker [photo, left] discusses the importance of stories, and how they can be used as a tool to persuade and shape how others see you.
"Social media gives companies direct, unmediated access to prospects and customers.
John Tsantalis runs the blog - Profits Online.
"Have you ever felt uninspired and desperate for a fresh idea of what to post on social media?
"Have you ever felt like you're talking, but nobody is listening?