Business Communication Essentials, 7th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
MSN.
This video presentation by Professor Patricia Jenkinson describes the process of perception and helps explain why we each perceive the world in a unique way.
Learn tips and tricks that will make your Google searches better and faster.
"We asked 6 experts from different fields to share their view on the future of communication.
Stephanie Scotti, in this part 2 of 2 posts at SmartBlogs.
"Beyond the prerequisite of merely getting the audience to listen, your voice also projects an image about you that can enhance your credibility and persuasiveness — or not.
"Researchers recorded participants' conversations and measured the movements of their bodies, limbs and heads.
"The funny video below digs into that very idea—and while it’ll make you laugh, it should probably also make you think about your typical email tone.
Video at HBR.
Geoff Colvin reports at Fortune.
In this Harvard Business Review video, "Marco Iansiti and Karim R.
"A lot of people are confused.
Jessica Silver-Greenberg and Michael Corkery report at NYTimes.
"Every business professional and entrepreneur believes they are good communicators, but how do they know?
Alan Murray, Editor of Fortune, reports.
"Most people have no idea how their paychecks compare to the market average.
"Clive Schlee, CEO of Pret a Manger, keeps team members engaged by publicly thanking them at an annual dinner.
Check out this video on the topic presented by Julia Kirby, Harvard Business Review editor-at-large.
"Thanks to tweets, texts, posts, and very short attention spans, we have become a society constantly looking for the shortest way to communicate a thought.
"Wharton marketing professor Michael Platt wants to get inside your head.
"Raymond Sheen, president of Product and Process Innovation, Inc.
"John Beshears and Francesca Gino of Harvard Business School offer a five-step process for mitigating the effects of cognitive biases and low motivation on decision making.
Daniel Goleman explains.
"TED Talks are fun and interesting.