Business Communication Essentials, 7th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"We all want what we want, but it's always difficult to figure out how to get it," writes Matt Johnston in the introduction to his video on the topic of power words.
Educational Technology and Mobile Learning present their list.
According to Geoffrey James, "The winner in every business competition is always whoever communicates the most clearly.
"Fresh out of college, my first job was doing marketing research for McGraw Hill in New York City.
"Remembering the names of the people you meet will help you stand out and make a good impression.
Jeff Haden presents each tip and a link to the appropriate TED talk including one by Malcolm Gladwell.
"Here is one of the most common business inquiries I receive: 'I am about to launch a (business/book/seminar) and want to use Twitter to do it,'" says Mark W.
Sherwood Fleming covers Microsoft's Skype Translator.
"Sir Tim Berners-Lee invented the World Wide Web 25 years ago.
Here is a Justin Gmoser video on the topic.
Richard Feloni features the work of Julian Treasure (photo, left) on the topic.
"Success at work stems from face-to-face communication with others.
"Everyone knows they should ask questions at the end of a job interview, but what do you ask?
This resource is no longer available.
Wharton professor Eric W.
Chances are you'll have at least one video interview using Skype or another Internet-based phone service.
"Loose lips sink relationships.
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"Many people will tell you that the most effective way to find your next job is by meeting people and fostering relationships," says Matt Johnston (photo, left).
"From the smallest e-mail to the most expensive advertisement every piece of communication is an opportunity to form an impression in your customer’s mind.
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According to Justin Gmoser (photo, left), "If there's one thing you should get right when visiting a foreign country, it's the greeting.
Recently Gmail began dividing its incoming email into 3 inboxes - primary, social (Twitter, LinkedIn, Pinterest), and promotional (newsletters, retail offers, etc.
"There are many things you have to remember to do and say in an all-important job interview, but don't miss the elephant in the room: the things that you should never do," says Justin Gmoser in his introduction to his video on the topic.
