Business Communication Essentials, 7th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"Need to land on a decision that works for everyone?
Amazon CEO Jeff Bezos and Brother Mark Give a Rare Interview about Growing Up and Secrets to Success
"In this first-of-its-kind conversation, the Bezos brothers discuss their early influences, habits for success, and predictions for the future.
"What's the secret to making content people love?
Uri Hasson (photo, left) presents.
"This [past] fall, Nordstrom opened a new store in West Hollywood, Calif.
"This is an interesting tactic from the retailer, and one that makes a lot of sense from a behavioral perspective.
"Getting out of debt can feel overwhelming.
"Life has a nasty habit of interrupting the best-laid plans, but more often than not, it’s our own minds that get in the way of our goals.
"Do you sometimes have your most creative ideas while folding laundry, washing dishes or doing nothing in particular?
"Artist Kate Hartman uses wearable electronics to explore how we communicate, with ourselves and with the world.
"Over the years, I’ve identified a set of common emotional drivers that suck the power out of communication.
"Being the new person is never easy.
"If you’ve got a presentation to give at work or school — or are perhaps getting ready to speak at a TEDx event?
"From the "I have a dream" speech to Steve Jobs' iPhone launch, many great talks have a common structure that helps their message resonate with listeners.
"Talks on the importance of listening, and how to do it much better.
"These talks reveal that some things are more within your grasp than you may think, especially if you ask.
"Successfully interacting with others is a key to your professional success.
"Here are 14 ways you can improve your communication skills in order to become a more effective leader.
"Effective communication is one of the most important life skills we can learn—yet one we don’t usually put a lot of effort into.
"A secure and efficient flow of information between companies, partners and customers contributes significantly to success in business.
"TED Talks for when you want to get up and act -- now.
"Career analyst Dan Pink [photo, left] examines the puzzle of motivation, starting with a fact that social scientists know but most managers don't: Traditional rewards aren't always as effective as we think.
"It goes without saying that my new book, Reply All…And Other Ways to Tank Your Career was inspired by email faux pas.
"Formal manners and titles aren't elitist.