Excellence in Business Communication, 13th Edition
Chapter 2. Interpersonal Communication Skills
"Have you ever taken on additional responsibilities when your schedule was already fully booked?
Download this PDF file, the executive summary of Dietary Guidelines for Americans, to complete Message for Analysis 13.
"We usually look for nervousness as one of the signs of lying.
Melanie Pinola (photo, left) writes on the topic of HSPs (Highly Sensitive Persons).
"It’s pretty obvious that what you say in a presentation matters more than the way you say it.
BusinessWriting.
Vivian Giang covers the topic of what you should do when you are sick and faced with the need to shake someone's hand.
"I’ve posted a great deal on working with difficult people and how to make people like you," says Eric Barker (photo, left).
Most people will judge you within the first second of meeting you and their opinion will most likely never change.
Like "jumbo shrimp" or "amicable divorce" the phrase "conflict resolution" is an oxymoron.
I’m going to do a series of blogs on body language – quick takes.
We often assume that as people rise up the career ladder they become more skilled and more confident, but many successful people still encounter the 'fear factor' when dealing with more senior people.
On any given day we're lied to from 10 to 200 times, and the clues to detect those lies can be subtle and counter-intuitive.
According to Steve Tobak (photo, left), "Physical body language isn’t the only way to read people’s emotional state.
Last year, according to Paloma Vazquez (photo, left), "Scott Belsky, Founder & CEO of Behance, made more thoughtful communication one of his personal objectives in the new year.
You have no doubt heard the proverb—Actions speak louder than words.
You have no doubt heard the proverb—Actions speak louder than words.
Download the Dietary Guidelines for Americans for use in preparing your solution for Case 5.
Download this PDF file, the executive summary of Dietary Guidelines for Americans, to complete Message for Analysis 13.
Download this PDF to complete Case 11.
Follow LinkedIn’s etiquette guide for students and recent graduates to increase your response rate and to maintain positive networking connections.
This document describes several intriguing new examples of social networks designed exclusively for members of certain professions or industries.
Seth Godin says, "The best marketers, of course, use the needle and the vise at the same time.