Shana Lebowitz has the details.

"As Guy Kawasaki says, don’t be afraid of the crow’s feet.

"Slights with a smile.

Khyati Bhatt tackles the topic at SimplyBodyTalk.

"Here’s the skinny: individuals who are passive aggressive are hostile, but in a thinly disguised manner.

"We get stronger, not weaker, by engaging with ideas and people we disagree with, says Zachary R.

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"Are you a giver or a taker?

"The difference between a sincere apology and cheap one has a lot to do with how it’s phrased.

"With the complexity of our changing world, the speed with which decisions are made, and the overwhelming choices available, today’s leader needs to fully understand the invisible forces that shape conversation and build relationships: Intention and alignment.

"Do you ever find yourself in a conversation you don’t want to be having?

"Dr.

"If you work in an office, you probably spend more time with your colleagues than you do with even your closest friends — and the quality of those relationships can mean the difference between a joyful workday and a minefield of stress and conflict.

"Have you ever been given feedback that you are too direct, brutally blunt, brusque, or abrupt?

"Dave Isay [photo, left] opened the first StoryCorps booth in New York’s Grand Central Terminal in 2003 with the intention of creating a quiet place where a person could honor someone who mattered to them by listening to their story.

"In our louder and louder world, says sound expert Julian Treasure, "We are losing our listening.

"In this soaring demonstration, deaf percussionist Evelyn Glennie illustrates how listening to music involves much more than simply letting sound waves hit your eardrums.

Marcel Schwantes has the questions.

According to Christina DesMarais (photo, left), "Anywhere from a third to half of the population fits the definition of being introverted, meaning these people are at their best in quieter environments compared with the extroverts who do well with a lot of stimulation.

"In Strategic Communication class, 4 MBA students share information and techniques on gender related communication barriers.

"I recently wrote an article about five mistakes people with depression make.

"Branson Centre entrepreneur Yanique Grant explores the relationship between language, culture and business success.

"Psychologist Susan David [photo, left] shares how the way we deal with our emotions shapes everything that matters: our actions, careers, relationships, health and happiness.

"In a job interview, every little thing matters — from your ability to make eye contact to the color of your suit.

"Communicating with others is an essential skill in business dealings, family affairs, and romantic relationships.