"Having a cluttered desk or inappropriate items in your workspace could be making a bad impression on your colleagues or employers.

"Actually, it’s not just managers that don’t listen – it’s also employees, husbands, wives, kids, students, teachers, and just about human being with two ears.

"Employers will look for you to demonstrate listening skills during job interviews.

"Practicing "active listening" is a good way to improve your listening skills.

"Practicing "active listening" is a good way to improve your listening skills.

"As entrepreneurs, business owners and leaders, self-awareness is essential to your success.

"In today's high-tech, high-speed, high-stress world, communication is more important then ever, yet we seem to devote less and less time to really listening to one another.

"No matter how much we try to work with others and get along, the time comes when we can’t agree.

"Many of us have had to battle the specter of arrogance at one time or another.

"Personality type tests are hugely popular, though if you ask working psychologists, they’ll tell you the results are little better than astrological signs.

"Be genuine.

"Maybe someone told you that you need to be more succinct when you speak.

"You may wonder if anyone will even notice if you don't demonstrate professional behavior at work.

This in-depth guide based on extensive research tells you what works and what doesn't.

"Author Vanessa Edwards and her team watched thousands of hours of TED Talks and noticed something surprising: The least popular TED Talkers used an average of 272 hand gestures during their 18-minute presentations, while the most popular used an average of 465 hand gestures in the same amount of time.

"Advice from 7 TED speakers on creating better connections.

"On any given day we're lied to from 10 to 200 times, and the clues to detect those lies can be subtle and counter-intuitive.

"It’s time to use your introversion to your advantage instead of trying to change it.

"Did you know that someone can tell how extroverted you are based on your face?

"Artificial intelligence (AI) is already becoming entrenched in many facets of everyday life, and is being tapped for a growing array of core business applications, including predicting market and customer behavior, automating repetitive tasks and providing alerts when things go awry.

"Maybe someone less qualified gets a promotion you worked hard to earn.

Authors Carmen Sanchez and David Dunning (photo, left) take on the idea of overconfidence by beginners.

"Selling yourself quickly and efficiently is key when you meet someone new.

"Bezos says that there are two kinds of critics, and that the key is always to 'look in a mirror and decide, are your critics right?

"Digital creator Dylan Marron has racked up millions of views for projects like "Every Single Word" and "Sitting in Bathrooms With Trans People" -- but he's found that the flip side of success online is internet hate.