Excellence in Business Communication, 13th Edition
Chapter 2. Interpersonal Communication Skills
"We've talked before about how video resumes can be a great way to stand out in your job search, especially when it's a job you really want," writes Erin Greenawald (photo, left).
"Con artists are a crafty group of people who know exactly how to deceive and control their victims, but their methods are as obvious as a slap in the face if you know what to look for,' says Dragan Radovanovic and Jessica Orwig.
"Too many people succumb to the mistaken belief that being likeable comes from natural, unteachable traits that belong only to a lucky few — the good looking, the fiercely social, and the incredibly talented.
"The way I think about personal development and designing the life I want to live is very similar to the way I think about investing," writes Nicholas Cole (photo, left) of Inc.
"The way those you work with perceive you is really important.
"Feigning it on a regular basis can really just make things worse by highlighting the fact that you don’t feel confident in the first place, forcing you to over-compensate to mask insecurities, and struggling to keep up the act.
"People need to be inspired, and they will only feel inspired if their leader is positively disposed — and joyful.
"The human brain is hardwired to judge.
"According to Lillian Glass, a body-language expert and author of The Body Language Advantage, strong eye contact is the single greatest indicator of confidence.
"Read on to find out how to develop better relationships faster.
"I have been an executive with major corporations, including PepsiCo, Shell, and BBC Worldwide, as well as a change consultant.
"Changing a habit is HARD.
"No approach or technique can guarantee persuasion success, but there are ways to determine if you are, indeed, made to persuade," writes Mark Rodgers (photo, left) at his blog - PersuasionMatters.
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"Only the prepared can look authentic.
"From the moment two people meet, they're sizing each other up.
"Body language provides an amazing amount of information on what other people are thinking if you know what to look for.
"TED Talks are fun and interesting.
"Those who succeed in their careers are those who are willing to apply a critical eye to themselves.
"You don't have to be born with the power of persuasion.
"Wondering how to build your self-confidence?
"The Happiness Equation author and 1000 Awesome Things creator Neil Pasricha [photo, left] came by to talk about criticism.
"As it turns out, with the right words and actions almost anyone can create a captivating presence," writes Jacquelyn Smith and Natalie Walters (photo, left).
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"On some level, most of us want to be liked.