Excellence in Business Communication, 10th Edition
Chapter 8. Writing Routine and Positive Messages
"Companies are increasingly using phone interviews at the early stages of screening candidates, before inviting them on-site for in-person interviews.
"Getting more done is all about assigning sufficient time to work without distraction on what is most important.
According to Julia Stiglitz (photo, left), "Members of this age group, who typically change jobs at least four times in their first decade out of college, need and want work-based training and development.
"If you work in an office, you probably spend more time with your colleagues than you do with even your closest friends — and the quality of those relationships can mean the difference between a joyful workday and a minefield of stress and conflict.
"Only time will tell.
"Do you feel like you can speak in public everywhere except in front of your colleagues?
"The workforce is changing and learning leaders are on the front line.
"Follow this secret advice to better manage your schedule and time.
"Have you ever been given feedback that you are too direct, brutally blunt, brusque, or abrupt?
"Managing a business crisis has become increasingly challenging in the world of 24-hour news and Twitter.
"After nearly 15 years in banking, I have witnessed firsthand how banks operate and make money.
"Within the workplace, it's absolutely critical to be able to communicate clearly and effectively.
Abby Wolfe tells the story of Erin McKean (photo, left) who went from lexicographer to start-up founder.
"Too many entrepreneurs become estranged from their teams, turn off partners, and lose deals, all because they lack basic communication skills.
Áine Cain checks in with CEO Liz Wessel (photo, left).
"What happens after companies jettison traditional year-end evaluations?
"Being able to constantly innovate means seeing opportunity and seizing it, but it also means knowing when to let something go.
"No matter what anyone tells you, we’re not ready for the massive societal upheavals on the way.
"Workers who aren’t displaced by automation may react to it with feelings of powerlessness or fear, [Pinar Yildirim] notes, or they could become less motivated because they could never perform tasks as flawlessly as a machine.
"Making mistakes is a great way to learn tough lessons, but can be costly in terms of time and resources.
"You spend weeks preparing for a job interview and give 110% once you're in the hot seat.