Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"At work and at home, we want what we want.
"Does a set of data make you feel more comfortable?
"No matter how unselfish you are, you probably still find yourself trying to influence people to do the things you want them to do.
Richard Feloni lists Napoleon Hill's observations on the topic.
"Success at work stems from face-to-face communication with others.
Emmie Martin of BusinessInsider.
Leslie Baehr (photo, left) writes on the topic at BusinessInsider.
"Have you ever felt like you're talking, but nobody is listening?
"We've all been in those situations where we've forgotten someone's name.
"Brands are trying their hardest to rewire the way you speak--renaming products, what we call ourselves at work, and even how we think about ourselves as customers.
"'We have an epidemic of fake listening," says Nick Morgan, speech coach and author of new book Power Cues: The Subtle Science of Leading Groups, Persuading Others, and Maximizing Your Personal Impact.
"You probably dread work meetings.
On Point, with Tom Ashbrook, covers the topic of "verbal tics" (“I’m just saying.
According to Matt Johnston, "We're always negotiating both at work and at home.
"If you've ever listened to yourself speak in a voicemail or video, you've probably wondered aloud "is that what I really sound like?
"Body language expert Janine Driver helps you amp up gestures that win respect and quiet those that give you away.
"The way to become a better listener is to practice "active listening.
Laura Katen advises us to think about our body language as much as what we are going to say.
"We all want what we want, but it's always difficult to figure out how to get it," writes Matt Johnston in the introduction to his video on the topic of power words.
According to Vicki Davis, "Every email message from a parent or colleague is an opportunity to create a powerful impression.
Educational Technology and Mobile Learning present their list.
According to Melia Robinson (photo, left), "It's the cheapest, most low-tech life hack you'll find.
"Most of our friendships happen so naturally we don't realize how they started," begins Maggie Zhang (photo, left) in her article at BusinessInsider.
"In our media training workshops, our clients are usually shocked to learn how much they communicate with their body language – and how little they know about what their bodies are saying," declares Brad Phillips (photo, left) in a piece at MrMediaTraining.