"According to Lillian Glass, a body-language expert and author of The Body Language Advantage, strong eye contact is the single greatest indicator of confidence.

"Charisma and charm may help you get an audience's attention, but you'll need more than that to keep them interested.

"In today's job market, sending a post-interview thank you note can mean the difference between landing the job and being completely overlooked,"writes Emmie Martin and Rachel Gillett.

"We're used to giving "praise sandwiches"—a criticism wedged in between two generic compliments—that give our brains indigestion.

"I am not a medical expert, but I know communication plays a major role in the overall well-being of both the team and the organization.

Tara Siegel Bernard reports at The New York Times.

"Read on to find out how to develop better relationships faster.

"Recently, a marketing firm called to solicit my business.

"I have been an executive with major corporations, including PepsiCo, Shell, and BBC Worldwide, as well as a change consultant.

"Before cofounding Solemates, a brand of women's shoe-care products, in 2009, Becca Brown [photo, left] worked at Goldman Sachs for almost six years," writes Jacquelyn Smith at BusinessInsider.

"There are plenty of frustrations people have with email, but right near the top is that messages aren’t clear, and because of that frustration, conflicts escalate, and productivity drops.

"A year ago, I went on a job interview that quickly seemed to be veering into "nightmare" territory," reports Lily Herman (photo, left).

"Everyone make mistakes, it’s part of being human.

"Here are 10 things you must avoid doing if you're going to any kind of dinner party: .

"Wouldn't it be great if you knew exactly what a hiring manager would be asking you in your next interview?

"No approach or technique can guarantee persuasion success, but there are ways to determine if you are, indeed, made to persuade," writes Mark Rodgers (photo, left) at his blog - PersuasionMatters.

"Have you ever been con­fused about when to use “a” and “an” before words begin­ning with “h”?

Richard Feloni reports on the work of Jon Levi (photo, left).

Alan Murray (photo, left) reports at Fortune.

"That’s not an easy question to answer—especially if you don’t know someone personally.

"Millennials are often miscategorized, leading to the impression that the whole generation is lazy.

"Even if you make the most careful hires based on cultural fit, skills and experience, workplace conflicts inevitably arise between co-workers.

"Before leaving work each day, employees at Ubiquity Retirement + Savings press a button in the lobby.

"On the surface, this seems like a major problem, but a lack of personal capital shouldn’t stop you from pursuing your dreams.

"Creative design is a big part of what makes or breaks a new product.