Excellence in Business Communication, 10th Edition
Chapter 8. Writing Routine and Positive Messages
"The tech company’s new employee review system gets rid of the company’s historic approach to evaluating worker performance.
"Dramatic demographic shifts are transforming the world’s consumer landscape.
"Time was, layoffs were seen as an emergency strategy, the last resort in a downturn or crisis.
"Only the prepared can look authentic.
"Hiring managers typically use your résumé to determine whether you're qualified for the job, and the interview to decide if you're the perfect fit," writes Jacquelyn Smith and Shana Lebowitz.
Lily Herman reports.
"Thankfully, I’d done my homework.
Christina DesMarais (photo, left) reports.
According to Alex Malouf (photo, left), "For a pastime that was once considered on the fringe of journalism, blogging is a pivotal online media channel for breaking news, sharing content and developing an audience.
"Mental strength is just like any other skill: It takes time to develop.
"Congrats! You’ve landed your dream internship or you’ve been officially hired for your full-time job.
"At the center of it all, Jobs was the showman who used the classic components of narrative to inspire his audiences," says Carmine Gallo (photo, left) in a piece at BusinessInsider.
It has been some time since we featured Nancy Duarte.
Take a look at Katie Gordon's blog where this piece ran.
"Here are the best blogs at the Fortune 500 companies with an important note: The blogs at high-tech companies like IBM, Google, Dell, Intel, Cisco and Microsoft are so good, they are in a category by themselves.
"Instead of privately contacting businesses, consumers are turning to Twitter to voice their issues publicly.
"From the moment two people meet, they're sizing each other up.
Caris Thetford discusses the Myers-Briggs Personality Assessment.
"Body language provides an amazing amount of information on what other people are thinking if you know what to look for.
"Mental strength takes a long time to develop.
"It's no secret that bad customers service drives consumers nuts.
"After studying the daily habits of 177 self-made millionaires over the course of five years, Thomas C.
"Maple, a David Chang-backed restaurant in New York City, doesn’t have any tables, cash registers, or waiters.
Kathleen Elkins gives some reverse psychology.