Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"Communication is the most important skill we possess as a species and it is about to be radically improved by the use of artificial intelligence.
"Most leaders consider time their most important resource.
"When it comes to digital infrastructure and the relationship we have with it, it feels as if we’re at an important crossroads right now.
"In a world full of digital diversions, how are some people able to achieve a higher level of productivity than others?
"Artificial intelligence (AI) is already becoming entrenched in many facets of everyday life, and is being tapped for a growing array of core business applications, including
predicting market and customer behavior, automating repetitive tasks and providing alerts when things go awry.
"What’s your point of view?
Authors Carmen Sanchez and David Dunning (photo, left) take on the idea of overconfidence by beginners.
"Digital creator Dylan Marron has racked up millions of views for projects like "Every Single Word" and "Sitting in Bathrooms With Trans People" -- but he's found that the flip side of success online is internet hate.
"This last weekend, our local newspaper’s real estate section shared a new design trend called “Wabi-sabi.
"How we perceive ourselves, and the internal stories we tell about who we are, will indeed shape our experiences," writes Kathy Caprino (photo, left) in a piece at Forbes.
Steve Blank (photo, left) discusses his No Excuses Culture.
"Have you ever wanted to reinvent yourself and start all over?
"How is it that two people delivering the same value to organizational outcomes, in the same role at the same pay, can have a massively different value to the organization itself?
"Use of technology, especially social networking, has been shown to influence professor-student relationships.
"The upside of the Web: It gives everyone a forum.
"Get ready because this episode is going to take a HUGE weight off your shoulders.
Take a look at the infographic.
"It's tempting to think that in order to be a valuable team player, you should say “yes” to every request and task that is asked of you.
"We already live among robots: tools and machines like dishwashers and thermostats so integrated into our lives that we'd never think to call them that.
Dan McCarthy gives his take on the topic at GreatLeadershipByDan.
"We'll go to the doctor when we feel flu-ish or a nagging pain.
"Before you set your alarm two hours earlier or radically change your diet, ask yourself, what are you hoping to achieve?
"With the complexity of our changing world, the speed with which decisions are made, and the overwhelming choices available, today’s leader needs to fully understand the invisible forces that shape conversation and build relationships: Intention and alignment.
"Pay attention to that first time the boss’s guidance feels very prescriptive or more precise than you expected.