Excellence in Business Communication, 10th Edition
Chapter 8. Writing Routine and Positive Messages
"Talks on the importance of listening, and how to do it much better.
"These talks reveal that some things are more within your grasp than you may think, especially if you ask.
"TED Talks for when you want to get up and act -- now.
"Career analyst Dan Pink [photo, left] examines the puzzle of motivation, starting with a fact that social scientists know but most managers don't: Traditional rewards aren't always as effective as we think.
"It goes without saying that my new book, Reply All…And Other Ways to Tank Your Career was inspired by email faux pas.
"Trusting others doesn’t mean that you abdicate your responsibility as a leader.
Mignon Fogarty (photo, left) explains.
According to Scott Meacham (photo, left), "I can't think of a single entrepreneur I've worked with who ever intended to fail.
Check out this video by J.
"It sounds simple, but making sure your company has more money coming in than going out is one of the most important tasks of running and growing a business.
"Each year, one in seven large corporations commits fraud.
"Our culture is obsessed with happiness, but what if there's a more fulfilling path?
"Americans are notorious for using filler words.
Vanessa Van Edwards (photo, left) presents her tips in a video and article.
"Jeff Reynar is a director of engineering and New York site lead at Facebook.
Richard Felloni presents the winner of the 2017 Toastmaster's World Champion of Public Speaking.
"Department stores have you all figured out, here are some of the tactics they use to get you to part with more cash.
According to Cheryl Conner (photo, left), "When it comes to high impact communication it is hard to surpass the power of TED.
"If you've ever had someone record you speaking, it's hard to not notice how different you sound in the recording.
"Maybe you've visited the office.
"In this video, Entrepreneur Network partner Ben Angel explains how one study found that people are often the most productive in the first two hours after they wake up -- typically between 9 a.
"Speak with confidence, shine in the media, and present your brand in the best possible light.
"Ameen Haque, Founder of Storywallahs, is a storyteller, story coach and consultant.
"In this video, you will learn how to influence others to take action in business and serve in a way that serves everyone involved while maintaining the vision for the business as a whole.