Excellence in Business Communication, 12th Edition
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
Shana Lebowitz (photo, left) has the details.
"We've all been in those situations where we've forgotten someone's name," writes Steven Benna at BusinessInsider.
"We’ve heard it a million times before: '90% of communication is nonverbal.
Indi Young reports.
Carol Morgan asks, ".
Nick Morgan (photo, left) reports.
"Wharton management professor Nancy Rothbard (photo, left) says that if we are meeting more often than ever, it may be because we are now so busy we have to schedule time to simply think.
See the infographic.
"Finding yourself in a new situation can make you feel uncomfortable, no matter how normally confident you are.
"Meeting new people can be awkward.
Jacquelyn Smith reports.
"Humans are notoriously poor lie detectors.
"According to graphologist Kathi McKnight, your handwriting can communicate more than you may think.
"Carpenters work with wood.
Staples presents 7 reasons why you should be using email in your marketing.
"Follow these steps to land your dream job: .
"Your body language speaks volumes about your mood and attitude.
"'I think a lot of people face this problem at work," says [Lynn] Taylor.
"Even your best ideas mean nothing if no one listens to you.
"Japan is known for its complex rules for social behavior.
Check out this Business Insider video produced by Alex Kuzoian with original reporting by Drake Baer.
Learn from Michael Simmons's mistake.
"Lithium Technologies, a social customer experience management platform, announced the results of a recent survey performed on its behalf by Harris Poll, finding that brands are increasingly under pressure by consumers to innovate," writes Justin Lafferty in a piece at AdWeek.
"Amazon says it has boosted efficiency - and given workers' legs a break - by deploying more than 15,000 wheeled robots to crisscross the floors of its biggest warehouses and deliver stacks of products to employees.