Excellence in Business Communication, 12th Edition
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
Nel Stavely (photo, left) writes, "However good your intentions of being polite are, there are the inevitable moments in life when you know you could easily be very impolite indeed.
Jacqueline Whitmore (photo, left), contributor to Entrepreneur Magazine, presents ".
See how many trillions of dollars flow through tax havens every year.
"Whether someone's lying to you, hitting on you, or bossing you around, you can read their intent and emotional state in their body language — if you know what to pay attention to.
"I don’t like regular coffee meetings or networking events anyway," says Scott Dinsmore (photo, left).
"Most job candidates know it's important to make a good impression in the interview.
According to Liz Klimas (photo, left), "How your handshake comes across to another person can say so much about you that some people will go so far as to practice their handshakes before a big job interview.
Randy Krum presents a CopyBlogger.
According to Harrison Monarth, "In a noisy world where personal branding is a professional imperative and where we constantly compete with equally qualified rivals for clients, jobs, promotions, assignments, or funding, not to mention admiration and affection, being just a little more interesting and memorable can be the deciding factor in our favor.
Erinn Bucklan discusses Dale Carnegie's How to Win Friends and Influence People.
"In this Business English Pod episode we’re going to look at making a verbal progress report during a meeting.
Matt Johnston presents a short video on the topic.
"This is the second in a two-part Business English Pod series on motivating your team.
"Have managers lost the ability to listen?
"In this lesson, we’ll look at some ways to motivate your team.
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"People want to hire, work with, promote and do business with others whom they know and like," says Barbara Pachter (photo, left).
"Do you get stuck when writing meeting notes and minutes because you don't know how much to include?
Dina Spector (photo, left) introduces an infographic from Happify titled - How to Beat Stress and Boost Happiness.
"So you want to know how to make people like you?
"If the words, "Life is too short to work with jerks" have never come out of your mouth, then you either have a very short memory or you're just not being honest with yourself.
According to Jacquelyn Smith (photo, left), "When dealing with the business world, it's especially important that you're aware of your body language.