Excellence in Business Communication, 12th Edition
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"It’s a challenge to work with people — peers, junior colleagues, or even bosses — who just don’t listen.
According to Kat Boogaard (photo, left), "Dealing with someone who monopolizes every discussion is frustrating.
Travis Bradberry (photo, left) writes on the subject at LinkedIn.
"We asked [Daniel Post] Senning [photo, left] and Barbara Pachter, author of The Essentials of Business Etiquette, to tell us about some antiquated gendered courtesies and other etiquette rules that you don't need to follow anymore — and what you should do instead.
"Heidi Grant Halvorson, author of No One Understands You and What to Do About It, explains why we're often misunderstood and how to fix that.
"Why do people tell lies in the workplace?
In this video Tony Robbins discusses the topic of rapport.
"Here’s the point.
"There are plenty of frustrations that crop up during your workday.
"In this article, you will learn everything about the left brain vs.
"It's easier to be an annoying conversationalist than it is to be a skilled one," says Shana Lebowitz (photo, left).
"Pamela Meyer, the author of Liespotting: Proven Techniques to Detect Deception, gave one of the most popular TED talks ever recorded back in 2011," reports Ariel Schwartz in an article at BusinessInsider.
"'Shark Tank' investor Barbara Corcoran has met a lot of people in business.
Take a look at Douglas Conant's manifesto.
Laura Forer reports over at MarketingProf.
"Designing an infographic is not the same as designing a website, flier, brochure, etc.
"Designing an infographic is not the same as designing a website, flier, brochure, etc.
"When I was doing research for my book Captivate, I wanted to discover why and how people make strong judgements about strangers they’ve just met.
"This presentation will show the truths and lies of body language deception.
Shana Lebowitz (photo, left) reports from BusinessInsider.
"Do you ever find yourself in awkward social situations?
"Your days are filled with what seems like endless sit-downs, conversations, and brainstorming sessions.
"In my line of work — first as a correspondent and host with top television networks and today as a professional speaker — it's critical to be able to connect with anyone and everyone," says Antonio Neves (photo, left) in an article at Inc.
Jacs Henderson presents an infographic of eight social media mistakes.
"To highlight some of the most overused buzzwords, we created this visual with 25 of the most overused buzzwords and how much their use has increased in print over the past 30 years.