Excellence in Business Communication, 12th Edition
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"When it comes to meetings in the office, most are filled with a whole lot of empty, buzzword-filled jargon.
"Once equipped with the terms, it can be easier to see manipulative people for who they really are, and you can gain the strength to walk away.
"Once equipped with the terms, it can be easier to see manipulative people for who they really are, and you can gain the strength to walk away.
Alyse Kalish (photo, left) has some good advice.
"As a customer, you have more options than ever when you want to contact a company.
"So, this article is for those that simply want basic, common sense, healthy, usable techniques.
"A position could be an opinion, an idea, or a plan.
"How much does the pace of speech matter in diplomatic speaking?
"Now, as much as I hate to see people bicker like elementary schoolers on the playground, I realize that fighting on Facebook is inevitable for some.
"AI technologies today range from simple to extraordinarily complicated.
"Below, we've rounded up 18 of the most useful scientific insights into the significance of body language, pulled from Psychology Today, research journals, and a few awesome books.
"Law firm Cooney & Conway created a helpful infographic highlighting obscure laws from 11 countries which could land you in hot water if you break them.
"The image you choose to portray to others is a big reflection of your true self, but the opposite effect can also be achieved.
"Some tricks, like remembering to smile, are easy to implement in your everyday life.
"Your posture, tone of voice, and even your diet may play a part in getting your message across.
"From tidying your space to reading the news, there are a variety of ways to prep for the day.
According to Travis Bradberry (photo, left), "Self-awareness is a critical skill in the workplace.
"I like to ask questions and listen.
Check out the infographic at ELearningInfographics.
"Learn to communicate your needs with more firmness and less fear.
Vanessa Van Edwards (photo, left) presents her tips in a video and article.
Karin Hurt (photo, left) asks, "Have you ever felt this way?
"The scale of the internet is so great, that it doesn’t make sense to look at the information on a monthly basis, or even to use daily figures," writes Jeff Desjardins for the World Economic Forum.
"I first learned about the idea of an assertiveness formula many years ago, reading the book People Skills, by Robert Bolton.
Áine Cain (photo, left) discusses what PwC talent acquisition lead Rod Adams looks for during the hiring process.