"As Guy Kawasaki says, don’t be afraid of the crow’s feet.

"Slights with a smile.

"Preparation for a killer presentation is counterintuitive because it runs against everything business people naturally do when it comes to preparing their talks.

"It’s a tough question.

"Use of technology, especially social networking, has been shown to influence professor-student relationships.

Khyati Bhatt tackles the topic at SimplyBodyTalk.

Matthew Lynch reports at TheTechEdvocate.

"Key to KFC's success in the country has been catering its menu to local tastes.

"The upside of the Web: It gives everyone a forum.

"Here’s the skinny: individuals who are passive aggressive are hostile, but in a thinly disguised manner.

A reader to the Ask a Candid Boss column at TheMuse.

"Get-It-Done Guy Stever Robbins talks business advice with Robert Herjavec from TV's Shark Tank, entrepreneur and author of the book You Don't Have to Be a Shark.

Mignon Forgarty, aka Grammar Girl, tackles the subject.

".

"If you asked me why I gravitated to startups rather than work in a large company I would have answered at various times: “I want to be my own boss.

"Amazon CEO Jeff Bezos has some tips on crafting the perfect memo, which he broke down in his annual letter to shareholders.

"Are you a giver or a taker?

"Here are ten simple, yet crucial reminders for delivering exceptional customer service on the phone.

According to John Baldoni (photo, left), "A leader’s legacy is a sum of pluses and minuses.

"It's tempting to think that in order to be a valuable team player, you should say “yes” to every request and task that is asked of you.

"Everyone is in favor of high self-esteem — but cultivating it can be surprisingly tough.

"Author Jayson DeMers [photo, left], a serial entrepreneur, says he largely owes his success to taking steps to make himself more memorable in job interviews and networking situations.

"Here’s my short answer: If you’ve spent time tailoring your resume and are extremely proud of it, there’s no harm in reattaching it.

Tamara Kleinberg observes fellow customers complaining to her but not to the customer service agent and asks if your business is experiencing the same phenomenon.

Dan McCarthy gives his take on the topic at GreatLeadershipByDan.