Excellence in Business Communication, 10th Edition
Chapter 8. Writing Routine and Positive Messages
"Open board meetings may seem extreme, but they are part of a strict code of transparency that I believe factors heavily into our innovation and rapid growth.
Here's a quick read on the topic by the nice people at Farnam Street.
"The difference between a sincere apology and cheap one has a lot to do with how it’s phrased.
"You may feel you can successfully engage listeners with the critical substance of your message.
"As researchers in learning and text comprehension, our recent work has focused on the differences between reading print and digital media.
Hal Landen (photo, left) has the 10 tips at VideoUniversity.
"Truthfully, I can’t recall the last informational interview I’ve gone on myself.
"The idea is to live in the middle of ideas, believing in them enough to take action but not enough so they become too big of an anchor when something better comes along.
"In this post, you’ll learn what’s at the root of money stress, and develop ten strategies to reduce it and have a more peaceful life.
"Before you set your alarm two hours earlier or radically change your diet, ask yourself, what are you hoping to achieve?
"One of the most frequent questions I’m asked is whether it’s acceptable to end a sentence with a preposition.
"The ability to think through problems to the second, third, and nth order—or what we will call second-order thinking for short—is a powerful tool that great thinkers use to their advantage all the time.
"Predictable Success author Les McKeown [photo, left] understands why some business founders find the “startup mentality” so appealing.
"Do you advertise on Facebook?
"Spying on your ecommerce competition can help with product pricing and marketing strategy.
"With the complexity of our changing world, the speed with which decisions are made, and the overwhelming choices available, today’s leader needs to fully understand the invisible forces that shape conversation and build relationships: Intention and alignment.
"Before you say “thanks” and walk out the door, don’t miss a last chance to show your stuff and gather useful intel.
"Pay attention to that first time the boss’s guidance feels very prescriptive or more precise than you expected.
"So, in those moments when you feel like you need to do some deep breathing exercises in the the privacy of a bathroom stall to avoid screaming at your deskmate, remind yourself of these three benefits and then leave that bathroom with a brand new attitude.
"One of the best parts of traveling overseas is experiencing another culture," writes Ashley Rossi (photo, left) in a piece at BusinessInsider.
"It’s not about sleek graphics or the presentation software you use.
"I thought it might be interesting to consider the advice I would give someone moving from a country with a flexible view of time to my home country (US), where time is controlled, often to the point of absurdity.
Emily Disston (photo, left) fields a question on the topic at TheMuse.
According to Allan H.