Business Communication Essentials, 8th Ed.
Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
"Like it or not, change is happening within the market research industry.
"Avoiding opportunities, falling behind, and overworking are just some of the very real consequences of perfectionism.
"Mobile technology continues to move forward at a rapid pace, but it’s “guise” as an actual device users carry will begin to change.
"Actually, it’s not just managers that don’t listen – it’s also employees, husbands, wives, kids, students, teachers, and just about human being with two ears.
"Machine learning and AI are ubiquitous these days, and people are finding all kinds of creative ways to use it in the realm of research.
"Practicing mindfulness enables you to calm stress and soothe yourself.
"According to the American Psychological Association (APA), millennials experience more stress and are less able to manage it than any other generation.
"Imagine a workplace where people of all colors and races are able to climb every rung of the corporate ladder -- and where the lessons we learn about diversity at work actually transform the things we do, think and say outside the office.
"Want to make sure everyone knows the critical role your team or group plays?
"In this video, I talk about what helped me speak with an American accent and how I became fluent in English.
"The Zeigarnik effect can do something stunning when we scatter our attention and let our mind wander.
"When the pressure is on, why do we sometimes fail to live up to our potential?
Alice Boyes lays out the problem and the solution in an article at The Harvard Business Review blog.
"Businesses can only operate as effectively as they can communicate.
"Most of us begin our careers working through the ranks of people executing tasks -- early success comes from correctly completing work while focusing on quality, time and budget.
"Give your future self a break.
"The company's new head of AI and personalized learning sees an opportunity to create enhanced ways of evaluating students' work.
"[In August], cashierless store Zippin opened its doors to customers in San Francisco for the first time, beating Amazon Go to become the first cashierless store in the city.
"Speak from the heart (and not a script) in order to engage your audience.
Karin Hurt (photo, left) reports both the problems and the solutions.
"One of the biggest challenges you will face in business is handling conflict.