These online tools (many are free) offer a variety of ways to create infographics.

Robert Wynne (photo, left) explains.

The 1000-plus pages of advice in the Chicago Manual of Style for citations and other writing and formatting questions can be overwhelming, but the editors are here to help.

The FTC’s Business Center has helpful guidance on applying federal marketing regulations in a wide variety of specific situations.

"Research needs and requirements vary with each assignment, project or paper.

A handy reference tool web landing page from North Carolina State University.

From refining your goals to measuring your success, here’s how to get started.

Whether you’re starting your first document or using Word’s advanced capabilities, this site can help.

"The customer service mistake that nearly every business makes, over and over again, is to treat every customer the same.

"The businesses that are best loved by customers tend to be ones that make them feel smart, competent, in control.

"I’m starting to think we’ve hit "peak subscription box," declares Sarah Halzack (photo, left).

"Niceness wasn’t part of the equation.

"When Amazon first launched, it aimed to become nothing short of the world's largest bookstore.

"It’s a tough question.

Take a look at the infographic.

"Do you advertise on Facebook?

"Best Buy, Home Depot, Victoria's Secret, and a host of other retailers are discreetly tracking how often shoppers return purchases and, in some cases, punishing people who are suspected of abusing their return policies.

"Movies are also a great way for leaders to learn about leadership on their own!" "Here’s a list of my 20 favorite leadership movies, updated with links to purchase the DVD on Amazon.

"When it comes to video editing, you may be wondering what’s the best tool to use.

"Hear what Americans have to say about their jobs.

Cailey Rizzo reports at TravelandLeisure.

"If you're tired of standing in front of your audience and shuffling through slides, you're definitely not alone.

"Amazon Go is being called the grocery store of the future, where lines and cashiers don't exist.

Erika Morphy (photo, left) covers the topic at CMSWire.

These articles will take you through the process of creating and using documents.