Excellence in Business Communication, 13th Edition
Chapter 2. Interpersonal Communication Skills
Vanessa Van Edwards (photo, left) presents her tips in a video and article.
"I first learned about the idea of an assertiveness formula many years ago, reading the book People Skills, by Robert Bolton.
Áine Cain (photo, left) discusses what PwC talent acquisition lead Rod Adams looks for during the hiring process.
"It’s a challenge to work with people — peers, junior colleagues, or even bosses — who just don’t listen.
Travis Bradberry (photo, left) writes on the subject at LinkedIn.
Explore a host of topics for managing a business by visiting this website published by the Small Business Administration.
"Heidi Grant Halvorson, author of No One Understands You and What to Do About It, explains why we're often misunderstood and how to fix that.
"Why do people tell lies in the workplace?
In this video Tony Robbins discusses the topic of rapport.
"Here’s the point.
"It's easier to be an annoying conversationalist than it is to be a skilled one," says Shana Lebowitz (photo, left).
"This is the largest collection of social media tools on the planet.
"Pamela Meyer, the author of Liespotting: Proven Techniques to Detect Deception, gave one of the most popular TED talks ever recorded back in 2011," reports Ariel Schwartz in an article at BusinessInsider.
Take a look at the platform at Teachable.
"'Shark Tank' investor Barbara Corcoran has met a lot of people in business.
"Here are my choices for The Best Sites For Learning About The World’s Different Cultures (and are accessible to English Language Learners): .
"Looking for some new ideas for tools to support your work?
"Looking for some new ideas for tools to support your work?
"Electronic Portfolios are a creative means of organizing, summarizing, and sharing artifacts, information, and ideas about teaching and/or learning, along with personal and professional growth.
"Electronic Portfolios are a creative means of organizing, summarizing, and sharing artifacts, information, and ideas about teaching and/or learning, along with personal and professional growth.
"When I was doing research for my book Captivate, I wanted to discover why and how people make strong judgements about strangers they’ve just met.
"This presentation will show the truths and lies of body language deception.
Shana Lebowitz (photo, left) reports from BusinessInsider.
"Do you ever find yourself in awkward social situations?
"In my line of work — first as a correspondent and host with top television networks and today as a professional speaker — it's critical to be able to connect with anyone and everyone," says Antonio Neves (photo, left) in an article at Inc.