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"There are many different reasons why you might want to influence people.

"When we needlessly apologize, we end up making ourselves small and diminish what we’re trying to express, says sociologist Maja Jovanovic.

Diane DiResta addresses the topic.

These articles, case studies, and definitions can help negotiators learn the basics and fine-tune their skills.

For more than 20 years, Fortune magazine has been ranking the best 100 companies to work for in the United States.

The Electronic Frontier Foundation offers a free Legal Guide for Bloggers.

Automated bots are taking over routine communication tasks in many companies; here are some of the best.

"The need for respect is intertwined with many basic human needs, but doesn’t receive…well, the respect that it deserves when it comes to workplace performance.

"Hit refresh to lock eyes with another imaginary stranger.

"Hit refresh to lock eyes with another imaginary stranger.

"Many professionals will probably recognize this situation: You go to a meeting or an event and, assuming that everyone there already knows you, or that you're playing a minor role, you introduce yourself with your first name — or not at all.

"Challenging management and performance conversations regularly run off the rails.

Conversational skills, active listening, negotiation, conflict resolution, nonverbal communication, collaboration, and productive meetings---prepare students for the demands of workplace communication with Excellence in Business Communication's expanded coverage of interpersonal communication.

"Before you spend too much time worrying about unrealistic expectations in regards to the person who came before you, get aligned with your new boss about the goals of your role and your responsibilities.

"Casual conversations can sometimes lead us to moments of real connection.

"The minutes of a meeting, or simply “minutes,” is an instant written record of a meeting or hearing.

"Before you relegate a person to the “no” or “pass” pile, address your reasons for putting them there by asking 'So what?

"Take a look at what you’re wearing — does it convey the complex, intriguing person that you are?

"Take the strategy employed by memory athletes to memorize decks of cards and thousands of digits of pi, and adapt it to get over stranger-name forgetfulness.

View the sample reports at examples.

"What if your attachment to being a "good" person is holding you back from actually becoming a better person?

"Your mind moves you, but how you move also affects your mind.

"If you’ve ever experienced pleasure from people’s failures, well, join the rest of us.

"Kio Stark loves to talk to strangers — but she knows every exchange started is one that must be ended.