Excellence in Business Communication, 13th Edition
Chapter 2. Interpersonal Communication Skills
Robin Good's Pinterest selection on the topic.
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"Have you ever met someone whose personal story just blew you away?
"A Pentagon research team is studying the body language of Russian President Vladimir Putin and other foreign leaders to better predict their behaviour .
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Here is a Pinterest page on workplace issues.
Teaching oral communication on Pinterest.
"Audiences are often startled into silence when I ask them which workplace liars they are most grateful for.
This collection of resources for business communication and business writing instructors focus on a wide variety of media, including videos, infographics, PowerPoints, PDFs, and podcasts, covering every relevant topic so you can keep your course fresh and up to date.
Adele Cehrs covers the topic drawing upon lessons from Delta, Abercombie and Taco Bell.
"While there are numerous studies that relate good posture to health, I know that posture is also crucial to performance and career success.
See our Pinterest page of PowerPoint programs for business communication instructors.
Check out the Pinterest page on employment.
Check out a Pinterest page of data visualizations.
"Here are 7 things you should never say to someone: .
"It is our responsibility to engage our colleagues in a nourishing and productive conversation," states Lianne Martha Laroya (photo, left).
"We create buffers all around us to avoid the pain of failure and rejection, and don’t seem to realise that we’re doing it.
"My grandfather lived in a nursing home during the last several years of his life.
Allison Renner (photo, left) presents "ten easy tips [that] will help you talk with a stranger comfortably.
"We usually look for nervousness as one of the signs of lying.
"Imagine not being able to recognize your mother, your spouse or your own children.
"One of the easiest mistakes to make during a business encounter with someone is to misjudge how much space the other person needs.
According to Carol Kinsey Goman (photo, left), "A long time before your performance proves them right or wrong, people will have made an emotional decision about whether to follow you, trust you, or even listen to you.
"We’ve all seen it.
"Have you ever taken on additional responsibilities when your schedule was already fully booked?
