These articles will take you through the process of creating and using documents.

This resource is no longer available, but here is a helpful website on the related topic of influence marketing.

"In a job interview, every little thing matters — from your ability to make eye contact to the color of your suit.

"Communicating with others is an essential skill in business dealings, family affairs, and romantic relationships.

"If you were asked to describe the characteristics of a great leader, you’d probably include things like visionary or strategic thinking, the ability to inspire and motivate others, passion and drive to achieve.

Shana Lebowitz (photo, left) has the details.

Presented by Polina Marinova (photo, left) at Fortune.

"Body language: It's one of the most subtle, yet important things to master at work.

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"Chronically-negative people can slow down your momentum and sabotage real success.

"I’ve spent much of the last decade studying (and having) conversations and teaching people how to understand their own exchanges.

"When one person asks another a question, it takes an average of 200 milliseconds for them to respond.

"Does body language help a TED Talk go viral?

"Good founders learn how to be charismatic, confident, and persuasive.

"Better yet, as your team members develop this skill, they’ll interact better with customers, clients, and key stakeholders," says Joe Neely (photo, left).

"Consider these three ways to show gratitude to co-workers who make your life easier.

"Over the years, I’ve identified a set of common emotional drivers that suck the power out of communication.

"Do you experience confusing or disappointing miscommunications?

"If a person takes the time to express their heart-felt appreciation for something we have done, it boosts our spirit, passion, and purpose.

"Talks on the importance of listening, and how to do it much better.

"Nonverbal communication plays a significant role in our lives, as it can improve a person’s ability to relate, engage, and establish meaningful interactions in everyday life.

"Being a good listener is one of the most important skills you can master if you want to advance your career and build meaningful relationships.

"These talks reveal that some things are more within your grasp than you may think, especially if you ask.

"I'm excited to share these top 87 business writing tips with you," writes Mary Cullen (photo, left) at InstructionalSolutions.

"Once equipped with the terms, it can be easier to see manipulative people for who they really are, and you can gain the strength to walk away.