Excellence in Business Communication, 13th Edition
Chapter 2. Interpersonal Communication Skills
"There are some simple, yet often forgotten, business principles that can build a positive professional reputation and keep your credibility intact," reports Jacqueline Whitmore of Entrepreneur.
"As I reflect on all the conversations I have, I realize that most of the time, we’re not talking about complex ideas.
"One of my favourite sources for information and guidelines regarding referencing and citation styles is the Purdue Online Writing Lab (OWL).
From the folks at Educational Technology and Mobile Learning.
"People whose faces are perceived to look more "competent" are more likely to be CEOs of large, successful companies," writes James Hamblin (photo, left).
From CodeCondo.
"I’ve posted a lot of research from experts on getting people to like you, being influential and having great conversations.
Leo Widrich makes the case.
Fergal Glynn posts his list.
View original content
"At work and at home, we want what we want.
Richard Feloni lists Napoleon Hill's observations on the topic.
"Below is a list I have been working on for the last couple of days.
"Success at work stems from face-to-face communication with others.
Leslie Baehr (photo, left) writes on the topic at BusinessInsider.
"We've all been in those situations where we've forgotten someone's name.
"'We have an epidemic of fake listening," says Nick Morgan, speech coach and author of new book Power Cues: The Subtle Science of Leading Groups, Persuading Others, and Maximizing Your Personal Impact.
On Point, with Tom Ashbrook, covers the topic of "verbal tics" (“I’m just saying.
"Body language expert Janine Driver helps you amp up gestures that win respect and quiet those that give you away.
"The way to become a better listener is to practice "active listening.
"There is a growing number of tools for students offering benefits from organizing assignments to creating study groups to taking notes.
Educational Technology and Mobile Learning present their list.
According to Melia Robinson (photo, left), "It's the cheapest, most low-tech life hack you'll find.
"Most of our friendships happen so naturally we don't realize how they started," begins Maggie Zhang (photo, left) in her article at BusinessInsider.