Excellence in Business Communication, 13th Edition
Chapter 2. Interpersonal Communication Skills
"If you've ever had someone record you speaking, it's hard to not notice how different you sound in the recording.
"Maybe you've visited the office.
"In this video, Entrepreneur Network partner Ben Angel explains how one study found that people are often the most productive in the first two hours after they wake up -- typically between 9 a.
"Speak with confidence, shine in the media, and present your brand in the best possible light.
"Ameen Haque, Founder of Storywallahs, is a storyteller, story coach and consultant.
"In this video, you will learn how to influence others to take action in business and serve in a way that serves everyone involved while maintaining the vision for the business as a whole.
Liz Ryan navigates the terrain in a video presentation and article at Forbes.
"What makes work satisfying?
"Heidi Grant Halvorson, author of No One Understands You and What to Do About It, explains why we're often misunderstood and how to fix that.
"With this new tool, brand centrality and distinctiveness don't have to be contradictory goals.
"Why do people tell lies in the workplace?
In this video Tony Robbins discusses the topic of rapport.
"Carmine Gallo shares the three simple secrets all inspiring messages share, and how inspiring executives and entrepreneurs tell their brand or product story in a way that's understandable, memorable and emotional.
"Here’s the point.
"It's easier to be an annoying conversationalist than it is to be a skilled one," says Shana Lebowitz (photo, left).
"Pamela Meyer, the author of Liespotting: Proven Techniques to Detect Deception, gave one of the most popular TED talks ever recorded back in 2011," reports Ariel Schwartz in an article at BusinessInsider.
"There are thousands of different websites that you can leverage to build your own personal brand, but only a few that will give you both the reach and credibility to make a major impact.
"'Shark Tank' investor Barbara Corcoran has met a lot of people in business.
"How do creative people come up with great ideas?
"How do creative people come up with great ideas?
"Negotiation is problem solving.
"Can we break bad habits by being more curious about them?
"When I was doing research for my book Captivate, I wanted to discover why and how people make strong judgements about strangers they’ve just met.
"With the onslaught of emails we receive every day, it's hard to imagine how anyone could keep up professional email habits at all times.