Business Communication Essentials, 8th Ed.
Chapter 6. Crafting Messages for Digital Channels
"Social media PR crises hit companies like tornados—out of nowhere and with deadly force," observes Peter Friedman (photo, left).
Dianne Gottsman (photo, left) advises, "As you set out 2014 with fresh goals and resolutions, don't overlook your social media profiles and activity.
"Let’s take a look at the top social media brands as if it was a game of SNAKES and LADDERS.
"Why do you use social media?
"Have you ever taken on additional responsibilities when your schedule was already fully booked?
"Here’s the headline of a sales pitch email that landed (with a thud) recently in my inbox: .
This website offers a wealth of advice on producing quality videos.
"You’ve succeeded in getting a social media strategy in place, you’re sharing amazing, relevant content – and then WHAM! Someone posts a negative comment, and you feel like all of the wind has been let out of your sails.
"People are taking to your digital properties with pitchforks and lit torches.
"As technology adoption among small businesses increases, social media is an area that more business owners are becoming interested in.
"It’s hard out there for a paranoid cybersecurity reporter," writes Nicole Perlroth (photo, left).
"I came across a table about the most frequently used words in spoken and written genres in James Pennebaker's book on "The Secret Life of Pronouns", so I did a quick analysis on my cca.
Scott Schwertly (photo, left) explains "how you can play the social card during your next presentation: .
In this Business English Pod .
"One example of how extensively mobile devices have changed long-held conventions of communications is that presenters who once were disturbed by audience members texting on their phones now are worried if they don’t," says Steve Friedman of Present Perfect.
"Kim Brown is an assistant director for Syracuse University's Career Services department.
'"What are the biggest mistakes that you find small business leaders make when using social media?
Digital shaming has become the newest form of public stocks, ensuring the wrongdoings of individuals are widely known and impossible to erase.
LinkedIn is about marketing: marketing your company or marketing yourself.
Anyone who has worked with other people in other cultures is aware that emails across borders sometimes have unexpected results or even no result.
After getting fired in October from the high-tech startup where he had worked for more than four years Joshua Filgate, a 27-year-old engineer in Southborough, Mass.
The infographic shows you how to maximize your use of Linkedin presence.