Business Communication Essentials, 8th Ed.
Chapter 6. Crafting Messages for Digital Channels
"The most effective emails treat the subject line like a caller ID and use words that get to the point immediately.
"I love being helpful when I can, but there’s an inherent conflict between saying yes and saying no.
"In an interview with Bee Shapiro for The New York Times, Seacrest broke down how he fit everything into 24 hours, from his 6 a.
"If you are a professional who lives on planet Earth.
"As the volume of email we send and receive grows, with it comes a new problem: finding a specific message—or specific piece of information—within your vast archive.
"In the military, a poorly formatted email may be the difference between mission accomplished and mission failure.
"Sending and receiving a follow-up email can be annoying.
"We all want to be more productive, but we’re drowning in a sea of productivity apps and hacks.
"Keeping up with social media seems like an impossible task some days.
"In The Episodic Career: How to Thrive at Work in the Age of Disruption, Farai Chideya [photo, left], an award-winning author, journalist and professor, reports on today’s challenging job landscape and offers tools for navigating the inevitable changes.
"It was in my first office job that my habit of writing exclamation mark–ridden work emails first came to my attention.
"Though he’s nearly seen it all, Tyler Gaffney [photo, left] still gets surprised when early-stage B2B startups tell him how they’ve determined their pricing.
"Amazon CEO Jeff Bezos has a notorious habit of sending his executives an email that has a single character: a question mark," writes Julie Bort (photo, left) in a piece at BusinessInsider.
"Have you ever wanted to reinvent yourself and start all over?
"Use of technology, especially social networking, has been shown to influence professor-student relationships.
Matthew Lynch reports at TheTechEdvocate.
"Are you a giver or a taker?
"Get ready because this episode is going to take a HUGE weight off your shoulders.
In this podcast Anna Runyan, founder of ClassyCareerGirl.
"If you want to be successful in your career, I have a little-known secret for you.
"What I’ve learned about productivity in the ten years I’ve been hosting The Get-it-Done Guy’s Quick and Dirty Tips podcast.
"Do you ever find yourself in a conversation you don’t want to be having?
"Let’s talk about what we know about how rate of speech impacts credibility and persuasiveness.
"Thankfully there are tactics and tools for managing the deluge, and they don’t have to involve achieving the often-elusive (some would say ridiculous) goal of Inbox Zero.