Business Communication Today, 14th Ed.
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
"You work with them, you live with them, heck, in many cases you love them, but the people closest to us can still cause a lot of problems," writes Eric Barker, owner of Barking Up the Wrong Tree.
Watch the video at BusinessInsider.
"How often do you have a conversation with your team that consists of something other than what’s being done, what needs to get done, and what they didn’t do?
"I spent the past month doing something most people dread: networking," says Rachel Gillett (photo, left).
"Columbia Business School research highlights the disconnect between peoples’ own views and their counterparts’ views of their assertiveness—and the impact it can have on negotiations.
"Lorrie Faith Cranor studied thousands of real passwords to figure out the surprising, very common mistakes that users — and secured sites — make to compromise security.
Ashley Fidel (photo, left) has some new opening lines for networkers to consider.
"Luckily, there are signs we can look for when trying to detect a lie.
"You don't have to play by the old rules: This is the digital age.
"It's natural to want to be liked.
"It turns out that using body language to determine whether somebody is lying is really quite hard.
Erin Meyer (photo, left) asks the question.
"If you're going to get anything done in business, you need people to respect you.
Christine Comaford (photo, left) discusses the topic.
"Staring at screens right before sleep turns out to be a lot worse than previously thought.
"The solution to the age-old problem of understanding others may be as simple as taking the time to improve your active listening skills.
"Facial expressions are a universal language of emotion, instantly conveying happiness, sadness, anger, fear, and much more.
"With mobile devices becoming mainstream in business communication, the challenge for those of us in education is to help students adapt their writing skills to this exciting but demanding new format.
"Below are ten common North American gestures that can cause offense abroad.
"Hiring managers only spend 6 second on your resume before they decide on you — this is what they look at.
"In honor of National Etiquette Week and our just-published list of the 45 best restaurants in America, we decided to clear up some common etiquette questions," writes Megan Willett.
"Want to make a better first impression and engender positive feelings that last a long time?
Ricky Van Der Zwan and Anna Brooks (photo, left) report.
Richard Feloni reports on what he has learned from Jon Levy (photo, left), Founder of The Influencers.
"Here are ways [one] can be more charismatic: .