Excellence in Business Communication, 10th Edition
Chapter 8. Writing Routine and Positive Messages
See the breakdown of a study by LeanIn.
"People are constantly asking me what they can do to make their leadership exceptional.
"Entrepreneurs (and novice marketers) often assume that customers are always looking for the best value and make decisions to buy based upon finding the best possible price.
"Here is my list of the most common mistakes retailers make, and my hope is someone, even one person reads this, and says, 'this won't happen to me!'"
"Introverts and extraverts work differently and the environment they work in can ultimately affect their productivity.
"Over time, we adopt rules, habits, and phrases that guide us toward the goals we have set for ourselves, helping us to become the type of people we want to be, and for our businesses to follow suit," writes Melanie Deziel (photo, left), a contributor at Inc.
"They used to say content is king," writes Payman Taei (photo, left).
See the article written by Lisa Calhoun (photo, left).
"The good thing about focus is that it’s a learnable skill.
"Working the room at a conference or industry lunch can leave you wanting to slather on the hand sanitizer—and not only because you have just shaken so many hands.
"Working the room at a conference or industry lunch can leave you wanting to slather on the hand sanitizer—and not only because you have just shaken so many hands.
"Unfortunately, not all hiring managers are informed about discrimination laws.
"Unfortunately, not all hiring managers are informed about discrimination laws.
"The automation of work and the digital disruption of business models place a premium on leaders who can create a vision of change and frame it positively.
"A new study suggests that companies that encourage autonomy do better than those that don’t.
Katie Benner (photo, left) has the details.
"Some behaviors are less obvious -- but no less problematic.
"Location specialist xAd reports a $250 million revenue run rate.
"Facing a tougher fundraising environment, on-demand companies are touting financial metrics to show the health of their businesses—using whichever definition looks rosiest.
"Technology companies worth more than $1 billion—and many worth $10 billion—have fewer reasons to go public than they did in the past.
"London Business School professor Lynda Gratton [photo, left] believes living longer requires individuals and corporations to change their approach to careers, life transitions, and retirement.
"When authors Al Ramadan, Christopher Lochhead, Dave Peterson and Kevin Maney wanted to understand how businesses innovate new categories of business, they looked beyond the startups that usually capture attention, including Uber and Facebook, to a company that is more than 150 years old.
Adam Grant (photo, left) interviews Tony Hsieh at a recent Wharton People Analytics Conference.
"This piece offers a personal perspective on the root causes and implications of the current turmoil and what corporate leaders can do to shape conditions for continued prosperity.
Tor Constantino (photo, left) covers the topic at Entrepreneur.