Business Communication Essentials, 8th Ed.
Chapter 6. Crafting Messages for Digital Channels
This methodical approach to receiving criticism helps unbundle the emotional side of criticism from the helpful side.
See why having an emotional stake in a question can lead you to flawed reasoning.
Radio interviewer Celeste Headlee, who listens to people for a living, shares her advice for having better conversations.
This humorous video illustrates how communication efforts break down and how to avoid common problems
"What can we learn about American intonation and sounding natural in English from analyzing a conversation between Google assistant (yes, I'm talking about a robot) and a real person?
"The key to more natural English rhythm is understanding what is emphasized and what falls into the background.
"We’ve collected real stories about candidates who were well on their way to snagging a new role, but didn’t, all or at least in part because of a social media post (or posts) someone on the hiring side found during the vetting process.
"Being overwhelmed is no excuse.
"Many professionals will probably recognize this situation: You go to a meeting or an event and, assuming that everyone there already knows you, or that you're playing a minor role, you introduce yourself with your first name — or not at all.
"The key to more natural English rhythm is understanding what is emphasized and what falls into the background.
"In this American English pronunciation lesson you will learn all about the pronunciation of L at the beginning of words and syllables (the Light L sound) and you will learn how to distinguish L vs R.
"Behavior plays a major role in new targeting options on LinkedIn.
"Do your conversations constantly fall flat because you keep asking boring and dull questions?
"Think you know the English language?
"Our team at Zarvana — a company that teaches research-backed time management practices — set out to see if there is a data-supported way to reduce the 2.
"In part 1 of this 3 part series on American R you will learn what to do with your tongue, lips and jaw to pronounce the R sound and we will practice the American R at the beginning of words.
"As a TV meteorologist, Emily Sutton has been on the receiving end of negative comments for a decade.
"What are the first words of a speech?
"What if your attachment to being a "good" person is holding you back from actually becoming a better person?
"There are plenty of mistakes you can make in an important email to a boss, colleague, or potential professional contact.
"The case for inbox infinity.
"In this podcast, Coach Kelly Forrister focuses on the best practices of email communications with others, including appropriate use, writing effective subject lines, creating agreed upon response times, reply to all and more.
"Perhaps you've seen text or image buttons on various websites inviting you to "subscribe via RSS.
"In this article we’re going to walk you through every stage of launching your show, from planning to publishing.
"When should you put it on them--and when should you put it on yourself?