Excellence in Business Communication, 13th Edition
Chapter 2. Interpersonal Communication Skills
"Think about this the next time you're in an important meeting: During an average 30-minute conversation, over 800 nonverbal signals are sent.
"The real question may turn out to be whether you’re working for the wrong boss.
"The fifth anniversary of the Dodd-Frank legislation is an opportune time to resume the debate on whether it has achieved or failed to meet its goal of overhauling U.
"In this article you’ll discover how to analyze your competitors’ social accounts to inspire new marketing ideas.
"While it can be difficult to break this habit, it isn’t impossible.
"Check out these 17 icebreakers that will help ease you into an engaging conversation with people you've never met before.
Barbara Roche (photo, left) reports.
"We take listening for granted as a noble conversation skill.
Shana Lebowitz (photo, left) has the details.
"We've all been in those situations where we've forgotten someone's name," writes Steven Benna at BusinessInsider.
"We’ve heard it a million times before: '90% of communication is nonverbal.
Indi Young reports.
Carol Morgan asks, ".
Nick Morgan (photo, left) reports.
"Finding yourself in a new situation can make you feel uncomfortable, no matter how normally confident you are.
"Meeting new people can be awkward.
"Humans are notoriously poor lie detectors.
"According to graphologist Kathi McKnight, your handwriting can communicate more than you may think.
"Carpenters work with wood.
"Your body language speaks volumes about your mood and attitude.
Check out this Business Insider video produced by Alex Kuzoian with original reporting by Drake Baer.
Learn from Michael Simmons's mistake.
"Here are some ideas for making Instagram work for your business, no matter the industry.