Excellence in Business Communication, 13th Edition
Chapter 2. Interpersonal Communication Skills
Sarah Green interviews Bryan Garner in this podcast at HBR Blog.
According to Harrison Monarth, "In a noisy world where personal branding is a professional imperative and where we constantly compete with equally qualified rivals for clients, jobs, promotions, assignments, or funding, not to mention admiration and affection, being just a little more interesting and memorable can be the deciding factor in our favor.
Erinn Bucklan discusses Dale Carnegie's How to Win Friends and Influence People.
"In this Business English Pod episode we’re going to look at making a verbal progress report during a meeting.
Matt Johnston presents a short video on the topic.
"This is the second in a two-part Business English Pod series on motivating your team.
"Have managers lost the ability to listen?
"In this lesson, we’ll look at some ways to motivate your team.
"People want to hire, work with, promote and do business with others whom they know and like," says Barbara Pachter (photo, left).
"This is the second in a two-part Business English Podcast lesson on resolving conflict, in which we’ve been focusing on solving everyday disagreements in the office.
In this piece at BusinessInsider.
"People do not always get along, so dealing with conflict is part of any job.
"So you want to know how to make people like you?
"If the words, "Life is too short to work with jerks" have never come out of your mouth, then you either have a very short memory or you're just not being honest with yourself.
According to Jacquelyn Smith (photo, left), "When dealing with the business world, it's especially important that you're aware of your body language.
Eric Barker (photo, left) tells us what to really look for in people who may be lying.
"I'm not quite sure how I came across Robin Dreeke's It's Not All About "Me," but I'm glad I did," writes Shane Parrish in a piece for TheWeek.
"As your role grows in scale and influence, so too must your ability to listen.
"Because leaders are often juggling so many things and are under constant pressure to make decisions, they sometimes function in a mode of overwhelm.
"Want to win friends and influence people?
"How do you walk into a room, out of a meeting, or onto a stage?
"In a world rich with social platforms to express oneself, good listeners are a rare species," writes Shreya Roy in a piece for EconomicTimes.